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Archive 2020 · A9 II EVF eye sensor glitch

  
 
Vivek
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p.3 #1 · A9 II EVF eye sensor glitch


This is exactly what I have done too. I am interested in options as well. The issue is that this happens on the A9 (that I have) as well as A1. Sony better have some fix for this. Even if this was a DR issue on the sensor, there are ways to deal with this in software.

Lotuselite wrote:
I don't think it reflects well on a camera marketed as Professional level equipment to have to resort to taping things over to have it operate as it is designed. Sony should do better than that.
In the meantime as I mentioned, I assigned C3 on my A9 to Toggle between the EVF and the LCD. Either one remains active until you toggle to the other one. Maybe there is a better way to do this and I would be interested in any suggestions.






Mar 26, 2021 at 02:25 PM
Vivek
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p.3 #2 · A9 II EVF eye sensor glitch


CPWarner wrote:
Out of curiosity, how many people that have had this eye sensor glitch wear glasses? I wear reading glasses, and the one time I had a bad problem with this on my A7Riv, I was wearing my glasses. Granted, this is extremely limited data, but I thought I might ask. In my case, I had been reviewing some images on the rear screen (which for me requires glasses) and saw some action I wanted to catch. Never got a shot off as viewfinder never came on. It was the same scenario referred to here a couple times, strong light from
...Show more

Hmm, I have had this issue with the A9 and I do wear glasses. Not sure if there is a correlation / causation but this is an interesting observation.



Mar 26, 2021 at 02:28 PM
arbitrage
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p.3 #3 · A9 II EVF eye sensor glitch


I don't believe that setting an EVF/LCD toggle prevents this issue. Even if you toggle over to the EVF, as soon as your eye is away from the camera for about 2s the EVF shuts off. From that point on the problem can still rear its head regardless if you turn on the LCD or not before putting your eye back up to the EVF.

I got nailed with this issue again this morning. I tried to figure out a repeatable pattern to make it happen or not happen but I couldn't come to a conclusion. It does seem worse in early light...for the first hour or two after sunrise. It seemed better at 10-11AM even if I let the sun saturate onto the sensor as I slowly raised the camera up.

Thankfully I have read direct email confirmation from Sony shared with me privately that confirms they are looking into it.



Mar 26, 2021 at 02:53 PM
Vivek
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p.3 #4 · A9 II EVF eye sensor glitch


Thanks Geoff, it is gratifying to hear that Sony is looking into this. I will have to try again soon, currently swamped in work but will try over the weekend.


Mar 26, 2021 at 03:02 PM
Lensmaster
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p.3 #5 · A9 II EVF eye sensor glitch


I fitted a deeper eye cup but it can still catch you out but I have my a1 settings setup now so really don't need the LCD so i glued a small piece of rubber to cover the little slot in the eye cup I have the EVF set to on and just turn the camera on and off it just took me a little time to get use to this but it does speed the EVF on time it's almost instant .

If I then want the LCD on ( very rare ) I just slide the eye cup up and it comes on slide it back and it goes off .
I'm just about use to it now and have My Menu set with all i need so just change anything in the VF using that.

Yes it's an odd way of doing things but it really works for me .

Rob.



Mar 26, 2021 at 03:28 PM
CPWarner
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p.3 #6 · A9 II EVF eye sensor glitch


Wide brim hat seemed to work the last time I was out. Provided more shade so light over my shoulder would not cause the problem. Makes my dermatologist happy as well.


Mar 26, 2021 at 05:49 PM
TimMunsey
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p.3 #7 · A9 II EVF eye sensor glitch


My wife suggested the reflection of light from my face was the problem and could fix it with a punch.....


Mar 27, 2021 at 02:16 AM
arbitrage
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p.3 #8 · A9 II EVF eye sensor glitch


Has anyone tried the LightDim stickers yet? I have some in the mail but they have yet to arrive and there is no way to track the shipment. The extended eye-cup didn't seem to help much and got in the way of me seeing my tilted out LCD so I went back to the stock one.


Mar 27, 2021 at 05:48 AM
Vivek
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p.3 #9 · A9 II EVF eye sensor glitch


Let us know if the solution works. Please post before and after photos. 😂. Not that I am waiting to try out this solution 😜😎.

TimMunsey wrote:
My wife suggested the reflection of light from my face was the problem and could fix it with a punch.....




Mar 27, 2021 at 08:12 AM
multibit
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p.3 #10 · A9 II EVF eye sensor glitch


It proved to be a real PIA with my A1 today , some decent lighting in the UK for a few hours and missed shots Hope there's a fix for this soon, definitely happens more often on my A1 than the A9ii


Mar 27, 2021 at 07:48 PM
TimMunsey
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p.3 #11 · A9 II EVF eye sensor glitch


The tape combined with the manual toggle works well for me, I felt the battery lasted longer as well perhaps the LCD takes more power.


Mar 28, 2021 at 12:12 AM
multibit
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p.3 #12 · A9 II EVF eye sensor glitch


TimMunsey wrote:
The tape combined with the manual toggle works well for me, I felt the battery lasted longer as well perhaps the LCD takes more power.


Its rare I use the LCD, I have it switched to manual on and off . So if I tape the VF sensor the camera just comes on as normal when I tap say shutter ? Is the sensor just used to switch between the EVF and LCD ?




Mar 28, 2021 at 02:31 AM
TimMunsey
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p.3 #13 · A9 II EVF eye sensor glitch


multibit wrote:
Its rare I use the LCD, I have it switched to manual on and off . So if I tape the VF sensor the camera just comes on as normal when I tap say shutter ? Is the sensor just used to switch between the EVF and LCD ?



The sensor when in the dark switches from LCD to EVF, so if you cover the sensor with tape it's EVF all the time - if you want LCD you can set manual toggle to turn on LCD from EVF.




Mar 28, 2021 at 02:43 AM
multibit
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p.3 #14 · A9 II EVF eye sensor glitch


TimMunsey wrote:
The sensor when in the dark switches from LCD to EVF, so if you cover the sensor with tape it's EVF all the time - if you want LCD you can set manual toggle to turn on LCD from EVF.



That'll do me thanks , I'll give it a go.
Back to typical UK weather again today .




Mar 28, 2021 at 04:03 AM
kimknapp
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p.3 #15 · A9 II EVF eye sensor glitch


Got me at Gatorland yesterday. The fact that we want the sun behind us for best subject lighting sure doesn't help


Mar 28, 2021 at 10:53 AM
arbitrage
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p.3 #16 · A9 II EVF eye sensor glitch


kimknapp wrote:
Got me at Gatorland yesterday. The fact that we want the sun behind us for best subject lighting sure doesn't help


I guess we will all have to turn into backlit and silhouette shooters with the A1 for now



Mar 28, 2021 at 12:21 PM
Ronny Olsson
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p.3 #17 · A9 II EVF eye sensor glitch


Why is it below on the A1 instead of above as on the A9 ? I have not had any major problems with this but I live in a dark place
Just hope now that they make sure to fix this problem as soon as possible
Not fun on a pro camera and this price tag



Mar 28, 2021 at 12:39 PM
Holger
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p.3 #18 · A9 II EVF eye sensor glitch


Ronny Olsson wrote:
Why is it below on the A1 instead of above as on the A9 ? I have not had any major problems with this but I live in a dark place
Just hope now that they make sure to fix this problem as soon as possible
Not fun on a pro camera and this price tag


For me it is great being below. It collected dirt before easily, or when having to shoot with masks, it was covered with moisture turning it on all the time. Now I can easily swipe/clean it. Before I needed to remove the eye-cup and clean it.

I usually use lightdim stickers in case sensitivity is too high (sensor coverage depends on transmission of the stickers) or a simple cap in case (rarely) the sun is behind my back.



Mar 28, 2021 at 02:30 PM
speedmaster20d
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p.3 #19 · A9 II EVF eye sensor glitch


the sensor has been placed below the EVF so it can be taped easier than the A9 without needing to remove the eyecup, kudos Sony!


Mar 30, 2021 at 02:20 AM
Daran
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p.3 #20 · A9 II EVF eye sensor glitch


speedmaster20d wrote:
the sensor has been placed below the EVF so it can be taped easier than the A9 without needing to remove the eyecup, kudos Sony!

That must be it, no further questions.



Mar 30, 2021 at 02:40 AM
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