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Archive 2014 · Sigma Outlet - Only 90 Days Warranty?? Thoughts

  
 
mmurph
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p.1 #1 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


Hi folks,

I just order a Sigma 35 mm 1.4 Art for Nikon from the Sigma Outlet. The cost was $679, which seems pretty common based on previous posts here about sales.

I understand that I will have a 15 day return period, and that it includes only a 80 day warranty.

As you probably know, new Sigma USA lenses have a 4 year Sigma warranty. Now I am wondering about the relative value of this lens at $679, versus buying a used lens on Buy & Sell with probably for $725 to $750 that would likely have 2.5 to 3.5+ years of remaining Sigma USA warranty.


1.) I guess my question is whether a 3+ year warranty is worth an additional $50 to $75?


I will decide for myself over the next 10 days while I test the lens, but I'd be interested in hearing other peoples thoughts. I know Sigma has a pretty good reputation for completing warranty work quickly and without any charges to the customer.

I am sure I would probably be fine with the lens, and the dock will definitely help with adjustments! But Sigma does still have a bit of a reputation problem with supposed focusing issues, and other quality issues with their products.

I think it might help the resale value when I sold the lens if I could send it in for warranty repair for them if they needed adjustments.

I guess if I knew how much the average repair cost, I would know what my "break even" would be on the warranty.


2.) Also, a second question about the Outlet's shipping.

I ordered it Wednesday PM, and my credit card was charged on Thursday. Does anyone know if they send a tracking number by email? I never received one, just my order confirmation.

Will it just "show up"? I don't see any way to find out order status ion their web site, other than calling them.

Do you know what shipping service they use? USPS, FedEX, UPS? At least I would know where to look to intercept it, before I have to explain to my wife, yet again, why I am buying more camera equipment...


Although we just spent $1,200 on a new fridge yesterday, and I am selling some other camera equipment to pay for the fridge and the lens. So I think she is happy for a bit.

Cheers & thanks!
Michael



Aug 17, 2014 at 12:12 AM
EB-1
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p.1 #2 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


mmurph wrote:
As you probably know, new Sigma USA lenses have a 4 year Sigma warranty. Now I am wondering about the relative value of this lens at $679, versus buying a used lens on Buy & Sell with probably for $725 to $750 that would likely have 2.5 to 3.5+ years of remaining Sigma USA warranty.


I doubt the Sigma warranty would be valid. Warranties for consumer products are rarely transferrable from the first owner. Automobiles and some other durable, high-value items are exceptions.

EBH



Aug 17, 2014 at 01:14 AM
Matt OHarver
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p.1 #3 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


I once purchased from "Sigma4Less" all of the lenses carried less than the Standard warranty. It turns out all of their lenses were imported and not US models. I would say that likely that is what you see.



Aug 17, 2014 at 09:19 AM
binary visions
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p.1 #4 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


EB-1 is correct, the lens warranty is not transferable. Any lens you buy on the used market has zero warranty.

So if your option was the outlet at $679 or a used lens at $725, you actually saved money AND got a 90 day warranty.



Aug 17, 2014 at 10:00 AM
mmurph
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p.1 #5 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


Cool, thanks folks!!

I will just stick with the refurbished unit then, as it has some warranty at least.

I appreciate the polite and considered replies.

+++

Matt, this is the Sigma USA "official" outlet store. The copy that I bought is a refurbished unit directly from Sigma USA.

You can reach the outlet store from the Sigma USA web page. Here is a direct link:

http://www.sigmaphoto.com/sigma-outlet

Most of the prices are not great for a refurbished product. They are often close to or above the actual retail selling price.

There are a few cases of higher demand products that sell closer to manufacturers suggested price where the refurbs are a good deal.

The Sigma 35 1.4 Art is one case. So far they haven't had the 50 1.4 Art for sale that I have seen.

+++

On shipping:

I received a UPS email from MyUPS that a 1 lb package will be delivered tomorrow from Egan, MN.

That is my Sigma 35 1.4 Art! So it was probably shipped out on Thursday, the day that I was charged, via UPS Ground.

Mystery solved! I'm surprised I didn't get any tracking information from the Outlet. Oh well, no big deal!

Thanks again!!

Best,
Michael

Edited on Aug 17, 2014 at 10:24 AM · View previous versions



Aug 17, 2014 at 10:20 AM
kcartwright27
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p.1 #6 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


I bought my siggy 35mm 1.4 from the sigma outlet refurbished and it looked/felt brand new to my eyes. I felt it was a great deal and as long as you make sure you have the time to properly evaluate it right when it arrives and dont let it sit in the box for when you get around to it.. you should be good to go.
I tried it out on both of my bodies, did a tiny bit of fine tuning and have been happy as a clam ever since..
IIRC.. i did get tracking info a few days later after i ordered it..



Aug 17, 2014 at 10:21 AM
mmurph
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p.1 #7 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


Thank you kcartwright27! I appreciate the feedback.

Now I am quite happy and excited to test out the 35 tomorrow! I love the pictures in the 35 1.4 Art thread here, some beautiful images! That is what really got me interested in the 35.

I bought the Sigma 85 1.4 for a portrait shoot in September (just building my Nikon kit.) That is a beautiful chunk of glass, but pretty long on my D7100.

I wish I had a full frame to shoot the 35 Art on, but that will have to wait for a bit.

When I was in college for photography, I had a film body (full frame of course) and the only lens I owned for 2 years was the 35 mm. That is how I learned how to see everything. In black and white too of course...

I wouldn't go back to film for anything, or give up color. I am looking forward to exploring with just this beautiful Sigma 35 1.4 Art!!!

Damn it, now I wish i could buy a D610.

Cheers & thanks.
Michael



Aug 17, 2014 at 11:48 AM
runamuck
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p.1 #8 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


90 days on refurbs is pretty much standard. Nikon refurbs come with 90 days. However, when I bought my D800 during the fire sale of refurbs, Cameta gave a 1 year warranty. IIRC, the first 90 days were on Nikon and the balance on Cameta.


Aug 17, 2014 at 01:09 PM
binary visions
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p.1 #9 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


Also, if you buy it on many/most decent credit cards, the credit card company will double your warranty up to a year... so on many cards, you're actually getting a 180 day warranty.


Aug 17, 2014 at 03:12 PM
mmurph
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p.1 #10 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


runamuck wrote:
90 days on refurbs is pretty much standard. Nikon refurbs come with 90 days. However, when I bought my D800 during the fire sale of refurbs, Cameta gave a 1 year warranty. IIRC, the first 90 days were on Nikon and the balance on Cameta.


The Canon outlet store went to a regular 1 year warranty for their refurbs a few months ago.

I think that is really smart for them!! The net "real" cost is probably pretty small, if they have any "slack" in their repair center employees schedules. It makes the purchases much more attractive to teh customer too.

I know that I was looking at buying a refurbished lens from the Nikon store recently. I forget what it was, probably a 24-70 or 70-200 II. But the 90 day warranty in comparison to their regular 5 year warranty made me decide not to buy at the time.

Roberts Camera in Indiana recently had the Nikon D610 refurbs for $1,475. They had the Nikon 90 day warranty, plus a Robert's 180 day warranty, which helps a lot! I'm not sure why they didn't go to a year.

I bought a D7100 refurb a while back from Adorama for $800 that only had the 90 day warranty. They sent me an email for an extended warranty. I stupidly bought a 3 year extended warranty for $34, thinking taht Adorama would stand behind it. Not a lot of money, but the company - CPS - looks pretty crappy from the Amazon reviews. Oh well ...

Cameta in particular seems to do a great job with refurbs. Congrats on the D800 refurb!!

+++

I almost bought the D610, but I am still maintaining 2 systems, both Canon and Nikon. Plus my two Nikon zooms are DX only, so I didn't want to have to upgrade. I know that I **could** shoot in crop mode, but I also know that I would buy full frame as soon as I could.

I have the 24-70 2.8 II and 70-200 2.8 II on the Canon side. I love those lenses, and want to buy the same on the Nikon side when I go full frame. But that is about $3,000 used, plus the D610 would be $4,500. I am hoping to do that in February or March!!

It is amazing how cheap it can be to shoot **great** images, with something like the D3200 that I sold for $300, plus a $300 Nikon 16-85. That sensor is really, really good (although the entry level features were frustrating.)

And then how expensive it can get when you get spoiled by really great glass. In addition to the $4,500 above, throw in the Sigma 35 1.4 Art and the Sigma 85 1.4 at $1,400 = $6,000 total.

+++

Still not bad for what we get nowadays.

Each year from 1998 to 2003, I spent a minimum of $5,000 per year on film & developing only for personal projects, that I was not reimbursed for.

Then in 2004 I bought a Canon 1DsII 16 MP for $8,000. That was the first digital camera that let me replace medium format film. It cost me $1,500 per year in depreciation for 2 years, which was a bargain at the time.

Now 10 years later, that $300 used D3200 would cost less than $100 a year in depreciation, and give me basically the same images. Pretty amazing times.

Of course, that is also what ruined the low and middle tiers of photography as a viable way to make a living for most younger photogs. I closed my studio in 2008, mostly for personal reasons because of chronic pain. But also because we were in the midst of the "recession" in Michigan, and probably 1/2 to 2/3 of my fshion clients went out of business (boutiques & etc.)

Cheers!
Michael



Aug 17, 2014 at 05:19 PM
mmurph
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p.1 #11 · Sigma Outlet - Only 90 Days Warranty?? Thoughts


binary visions wrote:
Also, if you buy it on many/most decent credit cards, the credit card company will double your warranty up to a year... so on many cards, you're actually getting a 180 day warranty.


Good point, thank you! I will make sure to keep the receipt and file it with the CC info.

I had a "60 day price match guarantee" on another credit card.

I filed and they would have paid me back $40 on a $300 dehumidifier that I bought. But of course I couldn't find the receipt for it, and never had time to go back to the store to get a duplicate. The world gets too complicated sometimes, no time.




Aug 17, 2014 at 05:22 PM





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