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Archive 2023 · Capture 1 Version 20 problem

  
 
Burnard
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p.1 #1 · Capture 1 Version 20 problem


I'm on the latest Mac Studio Max and shooting with Sony a7r5. I tethered to C1 Version 20. for Sony and setup a session.
I see a live view image and can fire the camera and a raw file is in the designated folder but there is no preview in the Capture 1 window. When I shoot a message comes up: Capture Error...Could not insert capture Untitled Session0264 ARW into collection. Anybody know what is happening or what I'm doing wrong?



Jul 13, 2023 at 03:58 AM
myotis
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p.1 #2 · Capture 1 Version 20 problem


According to the C1 support document, the Sony A7RV, wasn't supported until release 16.0.1 (v23). This might be the most likely explanation.

https://support.captureone.com/hc/en-us/articles/360002718118-Camera-models-and-RAW-files-supported-by-Capture-One#h_0db21c85-0097-4e22-b300-a1aa6503397c



Jul 13, 2023 at 12:49 PM
Burnard
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p.1 #3 · Capture 1 Version 20 problem


Thanks....maybe that is the reason


Jul 14, 2023 at 07:09 PM
Burnard
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p.1 #4 · Capture 1 Version 20 problem


It does show live view and a raw file ends up in the designated folder for the session......it just doesn't show in the C1 window like it should.


Jul 14, 2023 at 07:21 PM
myotis
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p.1 #5 · Capture 1 Version 20 problem


Burnard wrote:
It does show live view and a raw file ends up in the designated folder for the session......it just doesn't show in the C1 window like it should.


Unfortunately, I have no suggestions beyond the one I made, but with an unsupported new model of an existing camera the issue might only show itself when it comes to demosaicing the file and building previews.



Jul 14, 2023 at 11:43 PM
jwpstl
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p.1 #6 · Capture 1 Version 20 problem


Exactly. Live view is video and has nothing to do with processing the raw file after capture. I would expect live to always work even if the raw file isn’t supported.

myotis wrote:
Unfortunately, I have no suggestions beyond the one I made, but with an unsupported new model of an existing camera the issue might only show itself when it comes to demosaicing the file and building previews.




Jul 15, 2023 at 12:13 AM





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