Buying a Canon 7D from Best Buy this weekend. I wanted to get a Mack Warranty for it. (My cousin got his shutter replaced from them without problems) So anyways, Which should I get?:
-Under $3000 - professional- 3 years=$99, or 5 years=$129.
- DIAMOND- Digital or Video Camera Under $2,000- 3 years=$234. (This is more like an insurance policy, it covers:
* Manufacturer defects
* Impact damage
* Sand/grit damage
* Accidental and unintentional abuse
* Mechanical malfunctions
* 2 free CCD cleanings for life of contract
* 1 free video head cleaning for life of contract
* Normal and abnormal wear and tear
* Product replacement after (3) consecutive repairs for same reason
I am leaning more toward the 5 year plan since it is not much more than the 3 and I have a regular insurance policy for my camera gear that if I remember correctly, is less than $234 for 3 years.
Can you buy the camera with a credit card which offers a free extension on the factory warranty? Many AMEX and Gold-level or higher VISA cards provide this service. That gives you two years, no added costs, and better service (at least from VISA & AMEX) than Mack could ever provide.
Nov 05, 2009 at 12:30 AM
Andre Labonte Offline • • • • • • Upload & Sell: Off
One benefit of the mack warranty is that if you sell the camera before the warranty expires, the warranty is transferable (for a $20 fee). This really helps the resale or trade-in value.
Also, I had to use the warranty and the Mack service was terrific. They sent the camera to Canon and it was fixed with no charge to me.
Drayken wrote:
Buying a Canon 7D from Best Buy this weekend. I wanted to get a Mack Warranty for it. (My cousin got his shutter replaced from them without problems) So anyways, Which should I get?:
-Under $3000 - professional- 3 years=$99, or 5 years=$129.
- DIAMOND- Digital or Video Camera Under $2,000- 3 years=$234. (This is more like an insurance policy, it covers:
* Manufacturer defects
* Impact damage
* Sand/grit damage
* Accidental and unintentional abuse
* Mechanical malfunctions
* 2 free CCD cleanings for life of contract
* 1 free video head cleaning for life of contract
* Normal and abnormal wear and tear
* Product replacement after (3) consecutive repairs for same reason
I am leaning more toward the 5 year plan since it is not much more than the 3 and I have a regular insurance policy for my camera gear that if I remember correctly, is less than $234 for 3 years. ...Show more →
Dear Drayken,
My name is Desiree and I am the Customer Relations Supervisor for Mack Camera. Thank you for your interest in our Diamond warranties. The dealer locator on our website may be able to help you with your decision. You can email me offline at [email protected] if you have additional questions. Good luck!
Thank you,
Desiree
Gary Eckhardt wrote:
One benefit of the mack warranty is that if you sell the camera before the warranty expires, the warranty is transferable (for a $20 fee). This really helps the resale or trade-in value.
Also, I had to use the warranty and the Mack service was terrific. They sent the camera to Canon and it was fixed with no charge to me.
Dear Mr. Eckhardt,
On behalf on Mack Camera, I would like to thank you for your kind words. We work hard to deliver quality service to our customers.
Thank you,
Desiree
Customer Relations Supervisor
Mack Camera and Video Inc.
Thanks Desiree. I just got the new camera the other day, so I will try to contact you soon. I know I only have 30 days. I know I want to get one, just want to make sure which.
