As for the 20D solution, how long does the Lemon law apply? It's been since 2005 and last repair was 2009, is it feasible that Canon will respect that after all the time gone by and how do I get the info on this law?
As for the MAC Book Pro, Apple did replace the bad one with a new one and took off $100.00 and sold me a copy of Aperture full ver.2 for $75.00. They also told me I have a few months to be sure I was happy with it for a full refund. Nothing in writing though. It would be great if I could get the AppleCareProtection plan as a bonus. I am new to Apple, so I am not sure how they treat Business customers? Also I am not used to this system so I am not sure how far I can push them and what to expect from this machine? Coming from a PC with XP to MAC is very different and I am learning all these from these posts and it seems like they have problems as PC's have. I bought the One2One to get training but the timing between sessions are far between, so it is taking longer than I thought to get up to speed.
I would appreciate any further input from you or anyone else here in this forum.
In any case I am glad I posted my situation to this and Many thanks to you and ALL!
Glad to see pros being so willing to help me out!!
I'm not an attorney so I really don't know about timing on the lemon law - I just know that one exists and that I have been successful in using it twice. You might want to push Canon on it - their customer service people may not know that statute of limitations either.
I have found that Apple has the best current support of any manufacturer. Compaq and IBM used to have about the same level of support that Apple now has but all of the PC manufacturers are now using off-shore based call centers with script readers so their service pretty much tanked when the pricing wars started.
