papagei wrote:
On the other hand, not to point a problem just paves the way for the unscrupulous to keep bilking the public.
And I am sure you are not suggesting that one just keep quiet about an unsatisfactory experience with an online vendor, (?)
Not at all. What my gripe is is the inaccurate comments suggesting a reputable vendor is unscrupulous when it's nothing more than a simple mistake & a fairly isolated incident. Especially when they tried to help--even if not particularly efficiently. IMHO your comments on them were unfair as were molson's. Yep, they screwed up, but that doesn't immediately place a vendor in the same category as bestpricecamera--which was the obvious insinuation. So better to leave it at "gee these guys screwed up and I'm not real happy"
So, here's a question: did they ever charge you? If so did they refund you?
I know where you are coming from, there are vendors that other people are perfectly happy using that I refuse to based on extremely bad service I received. I acknowledge that it's a problem *I* have with them that doesn't necessarily make them unscrupulous or not reputable.
