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AirPods Pro 2nd Gen - PSA :)

  
 
anthonysemone
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p.1 #1 · p.1 #1 · AirPods Pro 2nd Gen - PSA :)


DO NOT BUY THEM!!!!! Unless you want to risk losing one or two of the pods because, at least for me and 68 pages worth of unsatisfied customers as reported on the Apple Community Support pages, the damn things fall out, “Find My Pod” does not work, and, even if in a trial period, pursuant to Apple’s ear tip design incompetence, Apple Store will not take them back. Fortunately, CapOne had my back and I got a full refund within 6 hours of filing “not as advertised.” Not entirely photography related, but Apple’s forum bounced my post out for violating TOS.



Apr 10, 2024 at 10:48 AM
RoamingScott
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p.1 #2 · p.1 #2 · AirPods Pro 2nd Gen - PSA :)


Did you have the Gen 1 and didn't have these issues? Love my Gen 1s but they have developed a rattle from the 1000s of hours of use and I need to upgrade/replace at some point.


Apr 10, 2024 at 10:52 AM
sjms
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p.1 #3 · p.1 #3 · AirPods Pro 2nd Gen - PSA :)


JBL. different models at various prices. i consider them to be high enough quality and i like well executed things.
but then there is Shure and that's a whole different story.




Apr 10, 2024 at 12:20 PM
anthonysemone
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p.1 #4 · p.1 #4 · AirPods Pro 2nd Gen - PSA :)


I got the Gen2 to use as EGY backups for a pair of hearing aids I have yet to get. A replacement Pod costs $100. Just frosts my a** that Apple has done such a crummy job at designing arguably the most important part of the setup, the “fit” of the ear tip.That failure that led directly to my loss of one of them had me in a Catch22 trying to return them. Apple’s policy is that returns during the 14 day trial are accepted but if and only if all original components are present. Well, had all original parts been present, I wouldn’t have had to return them. CapOne has apparently agreed with me that the part was defective, so I now have a full purchase price credit on my card. However, Apple can take 90 days to dispute and wait 89 days before filing it. First world problem.


Apr 10, 2024 at 03:38 PM
sjms
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p.1 #5 · p.1 #5 · AirPods Pro 2nd Gen - PSA :)


a loss is out of their control. so there is only one other that will take the responsibility.

it may work well for some less so for others.




Apr 10, 2024 at 03:57 PM
EGrav
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p.1 #6 · p.1 #6 · AirPods Pro 2nd Gen - PSA :)


Have 2 pairs of them (wife and I) - no problems here. YMMV


Apr 11, 2024 at 08:49 PM
Jman13
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p.1 #7 · p.1 #7 · AirPods Pro 2nd Gen - PSA :)


I also have two pairs and have never had a problem. I mostly just use them at my desk, but I also use them when I mow the lawn and stuff. I wouldn't go running with them, as they aren't designed to be a workout earbud.

Everyone's ears are shaped differently, so perhaps your ear canals just don't work well with this design - but that doesn't mean it's flawed.



Apr 17, 2024 at 12:01 PM
kfvvsfx
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p.1 #8 · p.1 #8 · AirPods Pro 2nd Gen - PSA :)


have 3 pairs and love em. could try some different after market ear tips


Apr 17, 2024 at 06:05 PM
liggy
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p.1 #9 · p.1 #9 · AirPods Pro 2nd Gen - PSA :)


One pair of Gen1 and two pair of Gen2 Pros. Zero issues.

The difference maker for me is going with memory foam tips vs. the OEM olive tips. Huge upgrade in fit, sound quality, isolation and fallout prevention.

https://www.complyfoam.com/products/apple-airpods-pro-ear-tips



Apr 21, 2024 at 04:18 PM
Ryukyu
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p.1 #10 · p.1 #10 · AirPods Pro 2nd Gen - PSA :)


I hear a lot of good things about the Comply foam ear tips.
I've tried them on a wired set of earbuds and my AirPods Pros. They just don't work for me for some reason.



Apr 22, 2024 at 11:31 AM
 


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wordfool
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p.1 #11 · p.1 #11 · AirPods Pro 2nd Gen - PSA :)


yes, there's a reason a gazillion companies are now selling thin straps for airpods that tether them together around your neck. Just google "Airpods Strap"


Apr 24, 2024 at 06:25 PM
fgphoto
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p.1 #12 · p.1 #12 · AirPods Pro 2nd Gen - PSA :)


I’ve never had an issue with them falling out of my ears unless I did something to cause it (taking off a sweatshirt, etc.)

Not sure what type of fix the OP is envisioning… double sided ear tape? Suction? A little Apple branded cage that goes over each ear so they can’t fall out?



Apr 25, 2024 at 07:12 AM
patotts
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p.1 #13 · p.1 #13 · AirPods Pro 2nd Gen - PSA :)


Apple's AirPod design doesn't work for around 20-25% of adults, including myself. Try another brand. Or buy some silicon wings/hooks for a few bucks on Amazon that you can use when you need them to stay in place.


Apr 25, 2024 at 07:14 AM
Joseph Marney
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p.1 #14 · p.1 #14 · AirPods Pro 2nd Gen - PSA :)


The AirPods 2 stay in my ears, and don't cause discomfort even with extended use. Unfortunately, I haven't had luck finding something that is comfortable and keeps a good seal from other brands - Sony, Bose JBL, Beats and on...

I also have a big head and big-ish ears and haven't been able to find a set of OTE noise-cancelling headphones that work for me. I have some wired Philips that I use at my desk and can use all day.

Anyway, there is so much personal anatomy that comes into play, opinions on fit are...just that.

However, Find My has never worked well for me, and after 9 months or so I developed a sporadic problem that sometimes requires me to restart my phone for the AirPods to work. So, certainly not perfect.



Apr 28, 2024 at 07:34 PM
anthonysemone
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p.1 #15 · p.1 #15 · AirPods Pro 2nd Gen - PSA :)


sjms wrote:
a loss is out of their control. so there is only one other that will take the responsibility. it may work well for some less so for others.



Correct, at least according to my CC, Apple was responsible because I got an immediate reversal of my payment. When I contacted Apple support by phone, the Supervisor with whom I spoke to advise her of my charge-back, advised me that "when (not if) the reversal is recorded in my CC account, I should just keep what's left of the purchase. I then told her I'd replace the missing pod and, since I got a full refund, I'd simply return the then full package to the store for the store to do with as it chose to do. She checked with her Supervise who said "Just keep it."

A simple disclaimer up front would have saved a lot of effort, ya know "Dear Buyer, there is a reasonable probability, based upon thousands of customer reports, that you may have one or both of the pods fall out, especially if you move your head while walking or carrying on some other form of more intense activity. BE ADVISED APPLE WILL NOT BE RESPONSIBLE FOR ANY SUCH LOSS." See, that'd be simple. Reading that, I'd've never bought it to begin with. But, all's well that ends well. Oh, I did buy the replacement pod. Fell out while I was sitting at my desk typing.



Apr 30, 2024 at 06:12 AM
sjms
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p.1 #16 · p.1 #16 · AirPods Pro 2nd Gen - PSA :)


My JBL model like just about all of this build type have fallen out while sitting/lying down in flight while I slept. Both times recovered using the alert sound they can give off. Nothing is perfect all of the time and eventually the loss will become permanent. Then I'll just get a new set at a more reasonable price. Something's really aren't worth their price.


Apr 30, 2024 at 09:06 AM
maly149
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p.1 #17 · p.1 #17 · AirPods Pro 2nd Gen - PSA :)


RoamingScott wrote:
Did you have the Gen 1 and didn't have these issues? Love my Gen 1s but they have developed a rattle from the 1000s of hours of use and I need to upgrade/replace at some point.


Not sure if you're aware, but there was a repair program for the rattle. I'm not sure the specifics but could be worth looking into. I got mine replaced free of charge.



May 07, 2024 at 12:52 PM
RoamingScott
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p.1 #18 · p.1 #18 · AirPods Pro 2nd Gen - PSA :)


maly149 wrote:
Not sure if you're aware, but there was a repair program for the rattle. I'm not sure the specifics but could be worth looking into. I got mine replaced free of charge.


Thanks for letting me know, I'll check with Apple!



May 07, 2024 at 12:53 PM
Marshall Alsup
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p.1 #19 · p.1 #19 · AirPods Pro 2nd Gen - PSA :)


They don't fit my ears either. They fall out after a few minutes. But, I got some of those foam alternative tips off Amazon and those work much better. IMO, the pods are fantastic if they stay in your ears, so its worth experamenting with some of he aftermarket tips to find some that fit.


May 09, 2024 at 12:37 AM
Marshall Alsup
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p.1 #20 · p.1 #20 · AirPods Pro 2nd Gen - PSA :)


Joseph Marney wrote:
The AirPods 2 stay in my ears, and don't cause discomfort even with extended use. Unfortunately, I haven't had luck finding something that is comfortable and keeps a good seal from other brands - Sony, Bose JBL, Beats and on...

I also have a big head and big-ish ears and haven't been able to find a set of OTE noise-cancelling headphones that work for me. I have some wired Philips that I use at my desk and can use all day.

Anyway, there is so much personal anatomy that comes into play, opinions on fit are...just that.

However, Find My has never
...Show more

I have a huge head also, size 8 hat. I have found the Sony flagship line of OTE noise cancelling headphones work well. I have the 3rd generation but they're up to the 5th now I think. WH1000XM3 are what I have. Also the Apple Air Pods max work, but I have to extend them all the way and there is no slack. hence I haven't bought them.



May 09, 2024 at 12:42 AM
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