snapsy
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CanadaMark wrote:
Purchased new, but after the advisories were out. I don't see what the difference is - if anything that makes it 'worse' as they paid full MSRP and also had the option to go used. Those same people wouldn't all of a sudden be doing a bunch of research if they opted to buy used vs new. You can move the goalposts as much as you want, I think it's very difficult to argue that the average person does a great deal of pre-purchase research outside of the enthusiast crowd minority.
Look at other products with dramatically higher purchase prices where the consumer has far more to lose - most vehicles have several service advisories throughout their lifespan for minor issues. Those have no material affect on resale value despite the stakes being much higher, and once again, the average customer is not even aware of it unless the dealership tells them for the same reasons. At most, a savvy used buyer who is aware of the advisory will just want to know if the advisory has been completed or not.
If you want to look at it the other way around, those people who do go through extensive pre-purchase research (new or used) would then learn that the issues were both very rare and very minor. Not only that, you are protected for the life of the camera with regards to those issues. So I don't see any scenario where it would have a significant affect on resale value. Nearly every used Z8 I can find that has an actual verified sale price is 12-15% off MSRP. I personally would never buy a used product for such a small discount, but it probably has at least something to do with the demand making it hard to keep stock in some regions. ...Show more →
To see the difference we have to step back to the start of our conversion, where you wrote:
"I sincerely doubt a couple of minor voluntary service advisories that affected almost nobody are impacting Z8 resale in any meaningful way."
To which I responded:
"You believe someone who's in the market for a used $4k prosumer camera wouldn't be aware of its two widely-reported service advisories?"
To which you said:
"Yes I believe it because I have witnessed it many times first hand by talking to actual Z8 owners."
To which I responded:
"How many of those Z8 owners bought their cameras used, since that's the group we're talking about who would even be aware of the camera's resale value."
To which you've just responded:
"Purchased new, but after the advisories were out. I don't see what the difference is"
It's the buyers of used Z8 bodies which establish the resale value. That's what the difference is. They're the ones who would be aware of what affects the value, including the inconvenience of two recalls and any apprehensions about owning a body that's already been serviced, and so I believe with absolute certainty the recalls have affected the resale value. You can see it in the B+S listings here, with responses such as "Affected by recall?", "Has it been serviced under the recall?", etc...
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