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Just scratched my RP sensor

Pixelpuffin
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p.2 #1 · p.2 #1 · Just scratched my RP sensor

Jesse Evans wrote:
Have you tried to clean the sensor again? It is extremely unlikely given your explanation of events that you have genuinely scratched the sensor. Can you at least post some picture of what the EVF or LCD looks like?

I have a friend who believed he scratched his Fuji XT-3 sensor and brought it in for repair only for the shop to tell him that it was not scratched at all. They simply cleaned the residue that had been spread on the sensor and charged him the cleaning fee.

I have cleaned dozens of sensors hundreds of times and...Show more →

I can’t post pics as I haven’t paid the subscription fee

I checked again last night as, like you said it seems bizarre the swab could scratch the sensor. But it’s definitely a scrape. If I peer in at a acute angle with a magnifying glass (Swiss Army knife) I can see the reflection on the sensor, so it’s the protective shield I’ve scratched/scraped.

There’s a small independent camera repair shop about 20mins drive away. I might pop over today after work (early finish) and get a second opinion.

I’m so annoyed with myself. This was the first time I’d done FF, used the exact same brand of swabs on my aps-c sensors and all went perfectly fine.

Aug 21, 2023 at 05:13 AM

Saeva
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p.2 #2 · p.2 #2 · Just scratched my RP sensor

Let us know what happens at the shop, I am hoping that its just debris.

Pixelpuffin wrote:
I can’t post pics as I haven’t paid the subscription fee

I checked again last night as, like you said it seems bizarre the swab could scratch the sensor. But it’s definitely a scrape. If I peer in at a acute angle with a magnifying glass (Swiss Army knife) I can see the reflection on the sensor, so it’s the protective shield I’ve scratched/scraped.

There’s a small independent camera repair shop about 20mins drive away. I might pop over today after work (early finish) and get a second opinion.

I’m so annoyed with myself. This was the first time I’d done FF,...Show more →

Aug 21, 2023 at 08:09 AM

Sy Sez
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p.2 #3 · p.2 #3 · Just scratched my RP sensor

It would seem that the only way the glass could be scratched, would be if a small particle harder than glass, such as metal or grit was on it, & moved about with enough force to etch it?

Aug 21, 2023 at 08:14 AM

Pixelpuffin
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p.2 #4 · p.2 #4 · Just scratched my RP sensor

Well got home and phoned the shop to ensure it was open before setting off.

After a brief explanation of what’s happened the shop said they couldn’t do it. Started explaining how the camera will need to be totally stripped to gain access and even then new “special shims” will have to be ordered and fitted to align the new sensor which requires special tools that he doesn’t have.
So phoned the authorised canon service centre to ask if there was a set price for sensor replacement. No, I have to send it in for it to be assessed, turn around 2-3weeks minimum.
Wouldn’t give me a rough estimate, but the first repair shop said he would expect the new sensor to be at least £250+ plus the fitting costs, reckons £400+/- Door to door……ouch!!

Really wish now I’d left it alone.

Not sure what to do
I might opt out and sell the body as spares and sell the RF lenses I’ve accumulated 16.35,50,85 & 24-105 plus the 2 canon ef-rf adapters

I think the R8 also has the exposed sensor?? No ta
As for R6, 5 and 7
I honestly just don’t want to spend that kind of money.

I’m not doing anything until I come back from holiday (mid September)

The way I feel right now I’d happily sell the lot and just keep my 5diii and the LX100.

Gutted 😔

Edit:
Just tried cleaning the sensor again, yep it’s definitely damaged
I’ve refitted the battery and card, fitted the RF50 and selected 1:1 square ratio…a la Rollie TLR 👍🏻
It’s still visible on the edge, but it’ll have to do.
The 50 is staying on indefinitely until I decide the best way forward, I was secretly hoping I could have got away using the 16mm and selecting 1.6x crop, so basically 25mm 2.8
But the black smudges are really obvious.

Bottom line
I simply can’t justify paying £400 to rectify the RP, I might as well buy another used one. Wish we had the $599 offers over here as mentioned up thread.

Aug 21, 2023 at 09:21 AM

AmbientMike
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p.2 #5 · p.2 #5 · Just scratched my RP sensor

You probably don't want to do this, but blue sky or oof bg might not be too bad to clone the scratch out, and it's not going to show up in a busy bg, I'd bet

Aug 21, 2023 at 12:08 PM

mcbroomf
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p.2 #6 · p.2 #6 · Just scratched my RP sensor

I'd suggest you give these guys a call. NOT because you want an IR conversion, but because they might change the cover glass in front of the sensor (which is what you scratched .. ie NOT the sensor). Might still be too much but worth asking.

https://www.infraredcameraconversions.co.uk/

Aug 21, 2023 at 01:01 PM

Pixelpuffin
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p.2 #7 · p.2 #7 · Just scratched my RP sensor

AmbientMike wrote:
You probably don't want to do this, but blue sky or oof bg might not be too bad to clone the scratch out, and it's not going to show up in a busy bg, I'd bet

I don’t have software for cloning
As I always shoot jpeg I only use the photo editing bundled with windows 10 to tweak. Even that bores me rigid.
That was the deciding factor with mirrorless, I could get the”look” I wanted in camera without the faff of spending hours later trying to achieve it.
I just don’t enjoy editing at all.

Aug 21, 2023 at 01:04 PM

Pixelpuffin
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p.2 #8 · p.2 #8 · Just scratched my RP sensor

mcbroomf wrote:
I'd suggest you give these guys a call. NOT because you want an IR conversion, but because they might change the cover glass in front of the sensor (which is what you scratched .. ie NOT the sensor). Might still be too much but worth asking.

https://www.infraredcameraconversions.co.uk/

That’s a good idea, thank you
The link doesn’t work but I’ll try to find out more
Thank you

Aug 21, 2023 at 01:07 PM

pliukait
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p.2 #9 · p.2 #9 · Just scratched my RP sensor

Pixelpuffin wrote:
That’s a good idea, thank you
The link doesn’t work but I’ll try to find out more
Thank you

The URL does work, just not from within his replay. Type infraredcameraconversions.co.uk and you'll get there.

Aug 21, 2023 at 03:43 PM

Choderboy
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p.2 #10 · p.2 #10 · Just scratched my RP sensor

Pixelpuffin wrote:
I can’t post pics as I haven’t paid the subscription fee

You absolutely can post a pic. It needs to be hosted somewhere but there are many free options to do that.

Everyone here is sceptical that you have damaged your sensor. I think there is a good reason for that.
So far, no professional has seen your sensor. The shop you contacted is relying on your assessment that the sensor is damaged.

Logical steps before writing off your camera:
Host then post some pics
Have a pofessional look at it

The fact the problem area starts at an edge is a sign that cleaning fluid got under the cover glass.

Aug 21, 2023 at 07:53 PM

Pixelpuffin
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p.2 #11 · p.2 #11 · Just scratched my RP sensor

Choderboy wrote:
You absolutely can post a pic. It needs to be hosted somewhere but there are many free options to do that.

Everyone here is sceptical that you have damaged your sensor. I think there is a good reason for that.
So far, no professional has seen your sensor. The shop you contacted is relying on your assessment that the sensor is damaged.

Logical steps before writing off your camera:
Host then post some pics
Have a pofessional look at it

The fact the problem area starts at an edge is a sign that cleaning fluid got under the cover glass.

I’m not a member of any free hosting sites, sorry
It transpires that I’ve not damaged the sensor but the glass screen above it.
Sorry but you’ll have to take my word that it is damaged in 4 separate areas, 2 are so bad that they ARE visible in both EVF and rear screen at 1.8 - my fastest RF lens is the RF 50 1.8.
As mentioned above I’ve selected 1:1 crop but the 2 faint black smudges are still there blatantly obvious in blue sky shots. I m sure the other 2 smaller marks will also be visible if I actually start looking for them.
Until I come back from holiday I’m not going to do anything more- I probably won’t use the camera. As mentioned before the RP was a curiosity purchase as I wanted to see for myself what full frame mirrorless was like. I bought it used last January and since then it’s left the house once when I went out having paired it to my old 35-350L to shoot bluebell’s in the local wood - worked really well. Besides that one single outing it’s l never once left our property. I sometimes take it outside in the garden to take random shots trying various settings/lenses but the card is usually wiped. Besides sons football I just don’t take hardly any pictures these days, except snaps with phone or compact.
As I say it was just a curiosity purchase, hence I’m not actually missing it, but gutted that I’ve gone and damaged it. But now I’m even more reluctant to move fully over to mirrorless.

On a side note I paired my old 80d with both 100-400lii & 1.4xiii. If my maths is right that’s equivalent to 896mm on full frame? I took a few shots over the weekend of the gargoyles high up in the church next door, the clarity and sharpness surprised me, I zoomed in and could see ants inside the gargoyles nose!! Superb set up, hence I’m now really questioning my reasons for buying into the R system. I’ll obviously lose money on the RP but all the RF lenses I bought used were mint and boxed I should recoup my outlay.

Off URBEXing this weekend, usually take FF (6d/5diii) but I’m going to take the tiny Lumix LX100 instead I’ve paired it to my phone so should be fun….travel light travel far 😎👍🏻

Aug 21, 2023 at 10:22 PM

tkbslc
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p.2 #12 · p.2 #12 · Just scratched my RP sensor

I've cleaned many sensors. You don't even have to be that careful in general. The glass is no more sensitive than the front element on a lens. I'm really surprised you managed to damage it that bad. Must have been full of sand or metal shavings.

Still that doesn't fix anything. And it is a bummer. i'm sorry.

Try sending it to Canon. They give free estimates for repair.

Aug 28, 2023 at 11:34 AM

Pixelpuffin
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p.2 #13 · p.2 #13 · Just scratched my RP sensor

tkbslc wrote:
I've cleaned many sensors. You don't even have to be that careful in general. The glass is no more sensitive than the front element on a lens. I'm really surprised you managed to damage it that bad. Must have been full of sand or metal shavings.

Still that doesn't fix anything. And it is a bummer. i'm sorry.

Try sending it to Canon. They give free estimates for repair.

Thanks
However I’ve decided not to bother
Just throwing good money after bad.
I haven’t used the RP since. I mothballed it and the RF lenses away - then retrieved the body and the RF 50. But tbh, I’m just not bothered anymore. Ripped off getting it repaired, ripped off buying more R stuff etc etc
I’ve been out today with my 6dii. But after a hour I regretted it, returned home and swapped it for the LX100…Bliss 💕
I go away next week (taking the LX100) I think on my return I’ll probably contact a few places to see if they are interested in buying the bulk of my canon system. I’ve just had enough.
The cost of buying into the R system is more than I’m prepared to even consider. I’m just not that person anymore.
I love the freedom of my phone and the LX100
The thought of lugging a ton of gear around simply no longer appeals.
Every dog has his day, so is said. 👍🏻

Aug 28, 2023 at 12:21 PM

Gochugogi
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p.2 #14 · p.2 #14 · Just scratched my RP sensor

Pixelpuffin wrote:
Thanks
However I’ve decided not to bother
Just throwing good money after bad.
I haven’t used the RP since. I mothballed it and the RF lenses away - then retrieved the body and the RF 50. But tbh, I’m just not bothered anymore. Ripped off getting it repaired, ripped off buying more R stuff etc etc
I’ve been out today with my 6dii. But after a hour I regretted it, returned home and swapped it for the LX100…Bliss 💕
I go away next week (taking the LX100) I think on my return I’ll probably contact a few places to see if they are interested...Show more →

Felt the same way about my Olympus and Lumix M/43 gear. I had a large system but was disappointed constantly and, finally, when I needed service, had to ship my camera thousands of miles and didn't see it for over 6 months. Was exceedingly happy to ditch those steaming turds. My R cameras have worked like a dream and I even have a Canon service office 3 blocks from my home, not that I've needed to use it.

Aug 28, 2023 at 01:45 PM

adakshi
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p.2 #15 · p.2 #15 · Just scratched my RP sensor

I had a worse incident. I was blowing the sensor with a rocket blower with the sensor facing the tip of the blower upside down and it slipped off my hand and the sensor landed on the blower tip. It produced a large scratch, at least that's what it looked like. However, it was not. The glass covering the sensor is not that fragile. So, what I did was I moistened up a clean microfiber cloth with sensor cleaner and rubbed the sensor(glass cover) hard. Like you wipe your sunglasses. After a few attempts, the "Scratch" cleaned up just fine. So what appeared to be a scratch was actually residue from the blower tip from the impact.

I'd suggest cleaning it by hand, with moistened soft lint-free tissue, and try to get the residue out. Glass is, specifically the sensor-protecting glass is not that easy to scratch. You can't ruin it anymore, so why not try?

Hope it helps

Aug 28, 2023 at 04:44 PM

borno
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p.2 #16 · p.2 #16 · Just scratched my RP sensor

Maybe try a different cleaning fluid. Something solvent based? I tried an "eco friendly" cleaner once and it made streaks. I had to reclean it (1ds2) with methanol.

Aug 28, 2023 at 08:25 PM

Pixelpuffin
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p.2 #17 · p.2 #17 · Just scratched my RP sensor

I’ve since examined the sensor with a powerful led magnifier - the damage is crystal clear. Looks as though the moistened swab picked up either grit or metal shaving. It’s deep, jagged and wide. I’ve tried to clean it twice since and it doesn’t make a iota of difference.
Wide open with any lens there’s a dark faded black smudge starting two thirds up on the right side, it then smears out across a quarter of the frame. Plus there’s a smaller version lower down. There’s also 2 more scratches on the sensor that although clearly there with the naked eye don’t seem to affect the image either on the rear screen or EVF.
I’ve got more pressing issues to tend too at the moment, the RP and it’s lenses can wait.
Truth be told I haven’t missed it, as mentioned up thread it was only purchased out of curiosity as I wanted to see for myself full frame mirrorless.
I’ve now seen it.

Aug 28, 2023 at 11:33 PM

MintMar
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p.2 #18 · p.2 #18 · Just scratched my RP sensor

I can swear this is the most useful Pentax product for a Canon shooter: Pentax O-ICK1 Ricoh Imagesensor Cleaning kit.

It didn't see much use with me after Canon started with self-cleaning sensors, but it kept my 1D2N sensor clean.

Sep 21, 2023 at 06:07 PM

goalerjones
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p.2 #19 · p.2 #19 · Just scratched my RP sensor

The spots on the sensor might be oil from the EFC shutter. If so, perhaps the damage came from something broken in there?

Sep 22, 2023 at 12:43 AM

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