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Just scratched my RP sensor

Pixelpuffin
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p.1 #1 · p.1 #1 · Just scratched my RP sensor

As per title
I noticed yesterday that my RP had spots all over the images. I did the f22 + patch of clear blue sky test and zoomed in on the laptop… it was horrendous, spots everywhere!!
I’ve cleaned the sensor on my M50/M6 a few times, always turned out perfect. I ordered the bigger swabs for FF sometime ago

Today I decided to clean the RP
Removed the battery & Lens
Got my rocket blower and with the camera facing down blew the sensor to remove what I could
Opened the new swab packet, applied several drops on the edge, allowed a few seconds to soak in and checked visually to ensure it was all covered uniformally.

Then swiped the sensor from left to right, rotated and swiped back from right to left…

And that my friends, in that instant destroyed my sensor a huge scratch/scrape has resulted

I’m gutted

Checked the swab for debris with a magnifying glass cannot see anything !!

Guessing the repair will probably be 50% of what the RP is worth used

I’m so demoralised, I think I might just throw in the towel

Just googling now to see the best way to get shut of all the bodies and lenses I’ve amassed.

I’ll wait to see what silly quote I get for repair work, guessing it’s gonna be £2-300 easy

I might just sell it as spares repair.

Yep, I’m pretty cut up. Saving grace is it’s just a lowly RP had it been a R5 or something I’d be inconsolable.

The thing is, I’ve always hated HATED!! The exposed sensor - such a stupid design given their importance. I had planned to pick up a 2nd used RP to reduce the lens changes (16.35,50 & 85) 16 & 50 rarely ever see use so would have kept the 35 and 85 on a body each permanently with maybe the 16 kept close by (the 50 can stay home)

If I decide to get it fixed I may still follow this idea through.

Besides todays tragedy I can’t fault the RP . For my simple needs and wants it’s more than enough

Edited on Aug 20, 2023 at 01:38 PM · View previous versions

Aug 20, 2023 at 10:23 AM

EB-1
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p.1 #2 · p.1 #2 · Just scratched my RP sensor

It's just a camera.

Do make sure that there is really a scratch and not just some debris on it.
I'm not good with sensor contamination removal, but the Canon shaker system has helped tremendously. In the future maybe find a local shop to clean it.

EBH

Aug 20, 2023 at 10:38 AM

snegron7
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p.1 #3 · p.1 #3 · Just scratched my RP sensor

Could be a smear or streak, not necessarily a scratch.

Worst case scenario, even if the cost for repair is 1/2 of what it's price, it's worth it because you will essentially have a new camera once it gets back from Canon.

Aug 20, 2023 at 10:59 AM

Critters
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p.1 #4 · p.1 #4 · Just scratched my RP sensor

I wonder if it is a streak. Perhaps just cleaning it again will fix it. If it is scratched, why not take a picture at the smallest aperture you ever use...f8 is where diffraction will start so that is reasonable. I never use f11 although I check my sensor at f22....hmm

Aug 20, 2023 at 11:03 AM

Mucho Betis
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p.1 #5 · p.1 #5 · Just scratched my RP sensor

Sorry to hear my friend, are you sure that it is the sensor what you damaged and not the external protection film layer some sensors have?

Good luck!

Aug 20, 2023 at 11:19 AM

Pixelpuffin
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p.1 #6 · p.1 #6 · Just scratched my RP sensor

It’s definitely not a streak or a hairline scratch
It’s a really nasty scrape
I’ve no idea what happened but it’s visible as clear day on both screen and EVF

Aug 20, 2023 at 11:25 AM

Gochugogi
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p.1 #7 · p.1 #7 · Just scratched my RP sensor

Maybe IR conversion is the next move?

Aug 20, 2023 at 12:26 PM

AmbientMike
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p.1 #8 · p.1 #8 · Just scratched my RP sensor

How bad is it, exactly?

Is it visible at f/8 & wider, on regular photos, or just f/22 in the sky or oof bg?

A lot can be cloned, as well

Aug 20, 2023 at 01:40 PM

Pixelpuffin
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p.1 #9 · p.1 #9 · Just scratched my RP sensor

AmbientMike wrote:
How bad is it, exactly?

Is it visible at f/8 & wider, on regular photos, or just f/22 in the sky or oof bg?

A lot can be cloned, as well
It’s visible wide open a big dark patch a third of the way down in the top left corner - hence all shots with sky show it as clear as day

I’m going away in 2weeks taking the lumix LX100, downloaded the Panasonic app and can now transfer files
Depending on the quote I may sort it on my return, if it’s uneconomical I might stick the 50 on and have it as a gritty B&W camera or just sell it for parts.
I did try selecting 1.6x crop mode hoping it would mask it, but it’s even more pronounced as it’s then in the top left corner

It’s going to be expensive!! Hopefully I’ll get a reply from canon service centre this week.

Edit : just had a thought… I remember my old photography lecturer back in the mid 90’s. I’d managed to get tramlines on my negatives, my lecturer told my to touch the side of my nose and smear it on to the negative…worked a treat, doubt it would work on this issue !! 😬

Aug 20, 2023 at 01:52 PM

snapsy
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p.1 #10 · p.1 #10 · Just scratched my RP sensor

Sorry about your loss OP. I always read these types of threads with interest since scratching the sensor is always something I'm concerned with as well, which is why I rarely clean my sensors except on my original 5D.

OP, can you describe how much pressure you apply when pressing the swab against the sensor? I like to poll this info to get a sense of the various scenarios that may lead to a scratch. Not saying you did anything wrong at all - just always looking to gauge the envelope of pressures that reported incidents have occurred with.

Aug 20, 2023 at 05:25 PM

Sy Sez
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p.1 #11 · p.1 #11 · Just scratched my RP sensor

Though it's not likely to help at this point, though I've never had any "sticky' substance spots on my sensor, I have consistently, & successfully removed dust with a Sensor brush, similar to the Visable Dust type.

A blower just blows the dust around, whereas a Sensor brush when used properly lifts the dust off with a gentle touch.

https://www.the-digital-picture.com/Reviews/Visible-Dust-Sensor-Brush-Review.aspx

https://www.amazon.com/D-SLR-Sensor-Cleaning-Brush-Sensors/dp/B000LQQQZQ/ref=sr_1_4?hvadid=409939810746&hvdev=c&hvlocphy=9011703&hvnetw=g&hvqmt=e&hvrand=17166686720407342118&hvtargid=kwd-

Aug 20, 2023 at 06:22 PM

Jesse Evans
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p.1 #12 · p.1 #12 · Just scratched my RP sensor

I don't think a scratch would show up like that in the evf. I would really recommend cleaning it a few more times and seeing what is on the sensor.

Aug 20, 2023 at 09:28 PM

Pixelpuffin
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p.1 #13 · p.1 #13 · Just scratched my RP sensor

snapsy wrote:
Sorry about your loss OP. I always read these types of threads with interest since scratching the sensor is always something I'm concerned with as well, which is why I rarely clean my sensors except on my original 5D.

OP, can you describe how much pressure you apply when pressing the swab against the sensor? I like to poll this info to get a sense of the various scenarios that may lead to a scratch. Not saying you did anything wrong at all - just always looking to gauge the envelope of pressures that reported incidents have occurred with.

Not sure how to explain the pressure question?
It was a fluid movement akin to using a paint brush I guess

Even now I’m totally at a loss as to what I did wrong. The camera was inverted and using the rocket blower (sealed when not in use) I blasted air several times, looked, then stood the camera on the table whilst I tore open the swab packet and applied several small drops evenly along the edge of the swab. I did check to ensure there were no dry areas and that the entire length was damp/wet.
The camera was then laid flat on the rear screen (folded in) I did the sweep left-right rotated the swab then right-left…..
Absolutely no idea what I did wrong, but it’s properly wrecked the sensor. - there’s a horrible scrape/scratch that is clearly seen wide open in both EVF and rear screen.

I’m really tempted to just let go of the whole thing tbh. I only used the RP as a toy as I have little to no confidence as I do with my 5diii. When I think of the conditions I’ve put my 5diii through, thunderstorms, snow, heat etc etc and it still purrs. Yet the RP has been handled like a Ming vase which has still resulted in the sensor becoming dirty??
I might just revert back to my DSLR’s and sell off both my EOS M and R system. The fragility of it all is pretty pathetic tbh.

Let’s see what the crazy quote I get for repair.

Aug 20, 2023 at 09:34 PM

EB-1
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p.1 #14 · p.1 #14 · Just scratched my RP sensor

Consider the R6 II in the future.

EBH

Aug 20, 2023 at 09:41 PM

Gochugogi
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p.1 #15 · p.1 #15 · Just scratched my RP sensor

The 5D MK III has a shutter and mirror to help protect the sensor during lens changes. The RP has just air in front of it, so much easier to have dust and grit make its way onto the sensor.

Aug 20, 2023 at 09:47 PM

PicGuy
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p.1 #16 · p.1 #16 · Just scratched my RP sensor

Pixelpuffin wrote:
As per title
I noticed yesterday that my RP had spots all over the images. I did the f22 + patch of clear blue sky test and zoomed in on the laptop… it was horrendous, spots everywhere!!
I’ve cleaned the sensor on my M50/M6 a few times, always turned out perfect. I ordered the bigger swabs for FF sometime ago

Today I decided to clean the RP
Removed the battery & Lens
Got my rocket blower and with the camera facing down blew the sensor to remove what I could
Opened the new swab packet, applied several drops on the edge, allowed a few seconds...Show more →

Now is a great time to get a smoking deal on a refurbished RP. They are being cleared out for $599. Also, every time I cleaned a sensor I used the dab method to keep from scratching it. Since the sensor shake feature was adopted I have never had to clean a sensor.

Aug 20, 2023 at 10:24 PM

Pixelpuffin
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p.1 #17 · p.1 #17 · Just scratched my RP sensor

As stated above
I’m not doing anything until after my holiday
I really do like using the lumix.
Worst case scenario I come home and sell everything except a few 5diii & 100-400Lii (sons football ) and stick with the lumix lx100

If that happens I’ll quit the forums too as it’s all basically gear talk these days.

I’m still pretty cut up, not so much the cost but how it’s all come about. Even if I do get the RP fixed I’ll never trust it like I do my 5diii

Yeah, I love the eye focus and EVF but I managed perfectly fine before.

Aug 20, 2023 at 10:59 PM

mcbroomf
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p.1 #18 · p.1 #18 · Just scratched my RP sensor

Just bear in mind that you scratched the cover glass not the sensor itself. Not as expensive to replace as the whole sensor.

Aug 21, 2023 at 04:12 AM

Dragonfire
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p.1 #19 · p.1 #19 · Just scratched my RP sensor

mcbroomf wrote:
Just bear in mind that you scratched the cover glass not the sensor itself. Not as expensive to replace as the whole sensor.

Correct, the trick is finding someone willing to separate the glass from the sensor. I was told it was impossible with my 1DIII, but not all Canon bodies.

Astro or IR should be considered.

Good luck.

Aug 21, 2023 at 04:43 AM

Jesse Evans
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p.1 #20 · p.1 #20 · Just scratched my RP sensor

Have you tried to clean the sensor again? It is extremely unlikely given your explanation of events that you have genuinely scratched the sensor. Can you at least post some picture of what the EVF or LCD looks like?

I have a friend who believed he scratched his Fuji XT-3 sensor and brought it in for repair only for the shop to tell him that it was not scratched at all. They simply cleaned the residue that had been spread on the sensor and charged him the cleaning fee.

I have cleaned dozens of sensors hundreds of times and have simply no idea how a gentle brush with a lint free cotton swab as you describe could scratch glass.

Aug 21, 2023 at 04:53 AM

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