Mobile LR issue , please help

adamfuji
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p.1 #1 · p.1 #1 · Mobile LR issue , please help

I currently subscribe to LR cloud based storage plan ( 1 TB ) for mobile for £9.98 per month. With that I get access to all features ie cloning tools etc.

I have 2 iPads.

I have deleted the LR app on my first iPad and have re-instated on my 2nd iPad. I have now lost the premium facilities ie the cloning tool.

Any ideas please ?

I tried to find a live chat for LR help or telephone number - Cannot find one.

thanks - Adam

Jul 23, 2023 at 10:56 AM

Kaj E
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p.1 #2 · p.1 #2 · Mobile LR issue , please help

Start a chat with Adobe, you will eventually be able to talk to somebody.

Go to the page for Adobe Lightroom mobile first, you should see a chat box in the lower right of the page

Jul 23, 2023 at 03:36 PM


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