Archive 2022 · Canon EF 24-70 F2.8 II - Err 01

HuskerFan96
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p.1 #1 · p.1 #1 · Canon EF 24-70 F2.8 II - Err 01

In the middle of my first Div 1 Football Shoot, I started getting Err 01. Didn't have much time, was able to flip to a Prime and got the job done. Horrible timing!!

Called Canon Help Desk, he said that Ribbon cable is damaged. $396 estimate from Canon Repair folks .. Ouch. I guess beats buying a new lens

Question : How common is this problem? Canon Repair Tech said that he has never encountered this before. Shouldn't this be considered manufacture defect and be covered?

Jul 30, 2022 at 07:33 AM

jcolwell
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p.1 #2 · p.1 #2 · Canon EF 24-70 F2.8 II - Err 01

I've done this repair twice, on a 24-105/4L IS (Mk I). If your lens is within warranty, it should be covered. After warranty, you're on your own, unless it becomes a common problem. I don't think this is a common problem.

The RF 24-70/2.8L IS 'replacement' for your lens was released in 2019. That means Canon will no longer service your lens at all, after about four years from now.

Jul 30, 2022 at 07:53 AM

SameerTuladhar
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p.1 #3 · p.1 #3 · Canon EF 24-70 F2.8 II - Err 01

This is a very common problem. I had the same error with my EF 24-70 f/4. And when I took it in for repairs the technician said it's a common problem with the 24-105 f/4, 24-70 f/4 and the 24-70 f/2.8 lenses. I'm not sure if the RF versions have this problem.

HuskerFan96 wrote:
In the middle of my first Div 1 Football Shoot, I started getting Err 01. Didn't have much time, was able to flip to a Prime and got the job done. Horrible timing!!

Called Canon Help Desk, he said that Ribbon cable is damaged. $396 estimate from Canon Repair folks .. Ouch. I guess beats buying a new lens

Question : How common is this problem? Canon Repair Tech said that he has never encountered this before. Shouldn't this be considered manufacture defect and be covered?

Aug 13, 2022 at 05:27 AM

jcolwell
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p.1 #4 · p.1 #4 · Canon EF 24-70 F2.8 II - Err 01

SameerTuladhar wrote:
This is a very common problem

Maybe, I should have said, 'common enough for Canon to fix it, for free'. Like the 1DIII AF issue (submirror alignments), or the great 1DX lubricant migration (you think diffraction is a problem...).

Aug 13, 2022 at 06:03 AM


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