molson Offline Upload & Sell: On
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hoodlum90 wrote:
I believe that includes the Canadian taxes. You should be able to get a breakdown as that is the bulk of the "Duty" charge.
I did that, obviously... in addition to the normal taxes, there was an additional charge of US$396 for "Duty".
It looks like the customer service rep finally gave in and asked someone higher up the food chain about the charge - and I see now it has been corrected. The "Customs" charges have dropped from US$720 down to US$265.
I'm glad the addressed the error, but it's frustrating having to spend 5 or 10 minutes with a customer service rep who is making up all kinds of crazy stories, when all they really needed to say was - "thanks for letting us know - we'll look into it".
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