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Archive 2019 · Please help: possible live view playback problem (5Ds)?

  
 
kesong84
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p.1 #1 · p.1 #1 · Please help: possible live view playback problem (5Ds)?


Hi folks,

Just purchased a used 5Ds, and tried to do some testing on it.
When shoot with live view and playback, there are two solid blue lines on top and bottom of the screen respectively.
Here are a couple of samples:

sample 1

sample 2

Those blue lines are not visible when shoot with the view finder and playback the images.
I used to own a 5d mark III, and don't remember it does something like this...neither does my current 1dx...

Any thoughts? (I do wish this is one of those read-the-manual moments...)
The camera has high-mileage on it, with 137K shutter count...

Please help. Thanks in advance!

JY



Jun 16, 2019 at 12:53 AM
Peter Figen
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p.1 #2 · p.1 #2 · Please help: possible live view playback problem (5Ds)?


You have the Crop/Aspect Ratio under the fourth camera tab under the menu button set to 16:9. Change it back to FULL and it'll be normal again.


Jun 16, 2019 at 01:08 AM
kesong84
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p.1 #3 · p.1 #3 · Please help: possible live view playback problem (5Ds)?




Peter Figen wrote:
You have the Crop/Aspect Ratio under the fourth camera tab under the menu button set to 16:9. Change it back to FULL and it'll be normal again.


Thanks, Peter.
I just checked, the crop/aspect ratio setting is at "FULL".



Jun 16, 2019 at 01:46 AM
Peter Figen
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p.1 #4 · p.1 #4 · Please help: possible live view playback problem (5Ds)?


Hmmm. Then maybe try and full reset of the camera. That should not be happening on FULL. You could also try calling Canon and seeing if they know right off the bat.


Jun 16, 2019 at 10:57 AM





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