amonline wrote:
Those of you using PayPal better think again. It's only a matter of time before you wake up one morning and find an email saying thousands of dollars have been swiped from your bank account. Trust me.
amonline wrote:
Those of you using PayPal better think again. It's only a matter of time before you wake up one morning and find an email saying thousands of dollars have been swiped from your bank account. Trust me.
ckhagen wrote:
^ truth.
Jon-Mark wrote:
Scary. Is it the same with Square?
Not that I've seen yet, but I've only taken a couple of payments that way. I generally push cash or check. The main thing is, if people want to screw you, they can. Any merchant must allow chargebacks. PayPal just makes it super easy with a mouse click. You really have to feel out the client. This is why I try to stay away from credit.
We've only had a handful of clients use PayPal, but it scares me to think of a chargeback. I'd like to thing that my clients wouldn't ever do that to me, but you never know...
I used to handle all the chargebacks for a resort where all the bookings were online/phone. Without a signature, you're pretty well screwed. It depends though... I will say this, merchant services other than PayPal (haven't used square) are a lot more willing to work with non-refundable situations than PayPal is. PayPal is pretty straight forward when it comes to a chargeback. 90% of the time they could care less that you have a non-refundable retainer contract signed... if you didn't deliver any goods, they're getting their $$ back.
ckhagen wrote:
I used to handle all the chargebacks for a resort where all the bookings were online/phone. Without a signature, you're pretty well screwed. It depends though... I will say this, merchant services other than PayPal (haven't used square) are a lot more willing to work with non-refundable situations than PayPal is. PayPal is pretty straight forward when it comes to a chargeback. 90% of the time they could care less that you have a non-refundable retainer contract signed... if you didn't deliver any goods, they're getting their $$ back.
This is dead true. My other business sells specialty software. I know I should be handling it through something different, but we've used PayPal for nearly a decade. Even though we have a non-refundable policy due to digital goods, PayPal simply doesn't care; and allows the buyer to chargeback with a few clicks of the mouse. I don't worry too much about it because it's somewhat rare and the average sell is only around $125-150; but I would never use it for wedding photography where thousands of dollars can be returned from my bank account with the click of the mouse. With PayPal, you will damn near always lose the case.
Juliewhitlock wrote:
In Canada we have a lovely thing called Interac e-transfer where clients can send money by email through their online banking. Free to me. They pay $1.50 transfer fee. Love it!
