mtavel Offline Upload & Sell: Off
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p.1 #8 · p.1 #8 · 5d M III Viewfinder illumination and af points! | |
I've had my 5D3 for 3 days now and have read the manual and played with settings for hours upon hours.
I really think the way focus points are displayed/illuminated on the 5D3 is broken.
Problem (low light): In low light, the AF point is not visible. It is displayed as a dark square outline in the viewfinder, but in a fairly dark scene, it is impossible to detect. It does not illuminate until it achieves focus on something, and you don't know where on the subject to aim the focus point because you can't see it!
Problem (bright):In bright busy scenes, it can be difficult to see the focus point unless the scene is fairly uniform. The focus point does not blink or illuminate in any way until it achieves focus, so it can be hard to spot until it locks on something. It is easier to see the AF point in bright scenes compared to dark ones, but blinking the AF point when AF starts would be a huge help.
My Settings:
AF Point Display During Focus - Selected (constant) [tried all settings]
VF Display Illumination - Auto [tried all settings]
I submitted a support request to Canon with my issue/concerns.
The reply I received from Canon support:
Dear [Mtavel]:
Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you. I am sorry that you are having difficulty seeing the AF points on the EOS 5D Mark III in certain situations.
Switching the VF Display Illumination to ON would be the recommendation so that when focus is achieved, the AF points and grid would illuminate in red. But you have already tried this setting and it is still not visible enough. Unfortunately, there is no setting on the camera that will make the selected AF point blink before autofocus begins. I will submit your feedback to the proper parties so that our engineers can review this problem. We apologize for the inconvenience.
Please let us know if we can be of any further assistance with your EOS 5D Mark III. Thank you for choosing Canon.
Sincerely,
Rxxxxx
Technical Support Representative
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I replied to clarify that I'm not looking for the focus points to be on all the time or 'before autofocus begins', but some indication of the selected focus point when autofocus starts would be helpful in low light situations (or challenging daylight scenes).
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Their final reply:
Dear [mtavel]:
We appreciate your continued correspondence regarding AF point visibility on your EOS 5D Mark III.
The autofocus points will only illuminate AFTER focus is achieved. I can understand where it would be difficult to see the AF points in low light. Hopefully, with enough feedback from our customers, our engineers may be able to develop some fix or implement an option to better illuminate the AF points prior autofocus is locked.
Please let us know if we can be of any further assistance with your EOS 5D Mark III. Thank you for choosing Canon.
Sincerely,
Rxxxxx
Technical Support Representative
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I would encourage anyone else that finds this frustrating contact Canon support to provide feedback.
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