71sbeetle
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 p.1 #5 · Buying an X100V - Used "zero shutter count" vs refurbished | |
RoamingScott wrote:
I hope you paid with Paypal and got buyer protection.
I recently got hoodwinked on a deal here on FM where the camera wasn't close to the description. I demanded a full refund to my Paypal, fully intent on engaging Paypal if the seller wasn't helpful (he was). I ended up losing the return shipping cost, but whatever, I wasn't stuck with a lemon of a camera.
If you don't have buyer protection, then yes, you're out of luck here if the seller won't refund. The tricky part is you have to place some trust in the seller that they will actually refund if they say so, because otherwise you're out the camera AND the money.
It might be worth talking to Paypal if you're covered on this purchase....Show more →
Unfortunately I did something I never do because I know it's stupid, but the seller seemed like a genuinely nice person on the phone, knowledgeable about photography in general etc. So I am out of luck on that but my bank did say if I file a police report and bring it in to the branch I can actually get a full refund no questions asked. Not looking for a full refund, only partial to bring it more in line to what refurbished units have been going for (2 listings here $1150 and $1300). But I guess I could file the police report and take all the money back if I really wanted to.
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agvogel wrote:
I just had a look at the posting described. I'll admit, I would have thought it was new as well, certain things are certainly misleading:
"MINT BOX" vs "MINT"
"Zero shutter count" - could mean a replaced shutter. Not sure what Fuji's policy is on that.
The big question is the warranty. He claims it has a factory warranty, but does it include the warranty card? Could you contact Fuji and validate the warranty?
You're well within your rights to ask for a refund, or open a PayPal claim, if you feel the item is not as described, and that point above about the warranty will be the most concrete measure of if the item is as described in the posting or not. If it does have the one year warranty, I personally don't see a big difference between this one and a brand new one, but that's your call....Show more →
The shutter count was actually 100 on the screen when I got the camera, I think it's at 170ish I don't remember but I can look again. Weird because the picture he sent me said 00
I need to call Fuji since he won't give me the info I can't register online. And yes 1 year warranty would be much better than 90 days.
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RoamingScott wrote:
I'm also curious why you suspect it's a refurb...did the box it came in say as much? All you mentioned was your wife said it was.
Are you basing your thought that this isn't the same camera solely by the mismatched hotshoe cover?
My personal theory is that if it's a refurb, it's one that was recently available on a deal from fuji and he just flipped it for a higher price.
Also, you know your friend won't get a 12 month warranty if he lives overseas, right? A US camera warranty is not applicable overseas. Not only that, the used unit you buy may very well already be completely out of warranty regardless....Show more →
I suspect it's a refurb because of the big refurbished seal sticker on the box and also the inside of the lid is stamped "refurbished" and since the serial on the box matches the one on the body I know it's refurbished. The "flipped" X100V factory refurb have been going for $1150-$1300 and since he never once mentioned it was refurbished I didn't even think twice, the price was not in line with a refurb unit.
He will still get a 12 months warranty even if overseas, he just has to ship it back to me first, we've always done that over the years and it has never been an issue, although I never tried with Fuji since that's his first one. Canon, Sony, Tamron and Sigma had no issues when I asked, and Nikon specifically said if it's a US unit sent into a US repair center it will be covered. It's an extra step and cost for him having to mail it to me and me mail it back but it's much better than him having to have it repaired locally. Also the seller said it was a 12 month warranty and that he had just gotten the camera this month but that he really wanted a black one so he was selling this one, I figured that was at least 11 months of warranty left
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