Questions for those who give the client digital files
/forum/topic/1158989/0



ZachOly
Registered: Feb 15, 2011
Total Posts: 406
Country: United States

Note: I don't sell prints. The client is in charge of printing their images.

I have a few questions for those you provide the client with a CD/DVD/USB of images

1 - How are you managing file sizes? Right now I'm doing websized and full res, but full res is overkill when the client only wants to print off a 5x7. I was thinking about starting to export a ~2500px wide copy too.

2 - Are you exporting full res in JPG? And at what DPI?

3 - Are you keeping the 2x3 format? What do you do if your client wants to print a 5x7 or 11x14?



drpeters
Registered: Feb 28, 2008
Total Posts: 166
Country: United States

1. As you, I give my client two sizes of jpeg. Web size and full resolution.

2. 300dpi full res jpegs

3. Depending on the shot I maintain the 2x3 format. Sometimes I will edit a photo to 1x1 or 2x1. If a client is printing on their own, they can deal with cropping. If they are printing through my lab, I will crop for them after the order has been placed.



Robin Usagani
Registered: Oct 26, 2010
Total Posts: 2850
Country: United States

Most online labs will ask you how to crop it if it is not the same ratio.



D. Diggler
Registered: Dec 27, 2011
Total Posts: 5773
Country: United States

ZachOly wrote:
Right now I'm doing websized and full res ... I was thinking about starting to export a ~2500px wide copy too.


Yep: THREE sizes.



joelconner
Registered: Jan 23, 2009
Total Posts: 3815
Country: United States

We do web sized and 4x6 @ 300 dpi. We have it listed that the files we provide give them the rights to print up to an 8x10...anything else goes through us



amonline
Registered: Jul 16, 2006
Total Posts: 6890
Country: United States

8x12 @ 300ppi and Facebook cover width with watermark.



TTLKurtis
Registered: Jan 31, 2006
Total Posts: 9914
Country: United States

8x12 @ 240dpi and 80% quality and 720px wide watermarked.



coreymatthew
Registered: Jul 21, 2009
Total Posts: 111
Country: United States

2 sizes.

Facebook: 720x540px @ 72 dpi
Hi-Res: 3600x2400px @ 300 dpi (8x12)



amonline
Registered: Jul 16, 2006
Total Posts: 6890
Country: United States

Facebook at 720 is so 2010. You guys need to update for cover and highlight sizes.



MBMK
Registered: Oct 27, 2010
Total Posts: 1897
Country: United States

4000 px at the longest. comes to around 3.5mb
1600 px at the longest. comes to around 1.5mb (this is with logo for FB. Used to be 1200px before)

I keep the ratio as is. If they need to print the size, the printing company will figure it out. Or they'll message me.

Also Corey, saying "300dpi", means nothing. Image at 4000px wide will be 4000px wide no matter what.



SloPhoto
Registered: Feb 18, 2008
Total Posts: 2636
Country: N/A

DPI setting is irrelevant in 99.9% of environments.



Ghost
Registered: Feb 22, 2005
Total Posts: 2042
Country: Canada

Usually 2 sizes - Web Optimized and High Res for printing up to 11x16.



amonline
Registered: Jul 16, 2006
Total Posts: 6890
Country: United States

"PPI" is not irrelevant if people are listing sizes. Most people are using the wrong terminology. (DPI for PPI) Others are listing both. Give the corrections a break.



TTLKurtis
Registered: Jan 31, 2006
Total Posts: 9914
Country: United States

SloPhoto, DPI is pretty damn relevant when delivering printable files... <slap>



That Photog
Registered: Mar 07, 2012
Total Posts: 140
Country: United States

I just deliver full res straight out of lightroom export without any resizing or smaller versions. I let them crop as they want so I usually try to leave enough room to get a 8x10 on group shots and posed shots.
I haven't had any complaints about the files sizes being too big or anything. 400 pics is about 1.5gb or so (I shoot mRaw on the 5D II and the 7D)



Ghost
Registered: Feb 22, 2005
Total Posts: 2042
Country: Canada

That Photog wrote:
I just deliver full res straight out of lightroom export without any resizing or smaller versions. I let them crop as they want so I usually try to leave enough room to get a 8x10 on group shots and posed shots.
I haven't had any complaints about the files sizes being too big or anything. 400 pics is about 1.5gb or so (I shoot mRaw on the 5D II and the 7D)


I think it would be good idea to consider that not everyone is photo tech savvy. The typical big box photo printers that likely the typical client use will not accept too large of an image file. My 2cents is the least amount of tinkering they have to do the better.
Most users will likely use the available Windows Resizer tool on your high res image so that they can upload into Costco photolab. Ugh....



That Photog
Registered: Mar 07, 2012
Total Posts: 140
Country: United States

Ghost wrote:
That Photog wrote:
I just deliver full res straight out of lightroom export without any resizing or smaller versions. I let them crop as they want so I usually try to leave enough room to get a 8x10 on group shots and posed shots.
I haven't had any complaints about the files sizes being too big or anything. 400 pics is about 1.5gb or so (I shoot mRaw on the 5D II and the 7D)


I think it would be good idea to consider that not everyone is photo tech savvy. The typical big box photo printers that likely the typical client use will not accept too large of an image file. My 2cents is the least amount of tinkering they have to do the better.
Most users will likely use the available Windows Resizer tool on your high res image so that they can upload into Costco photolab. Ugh....


That is a good point. It may not be safe to assume photo savvy, but I think generally speaking most people are shooting 15mp+ point and shoots and dealing with those which are larger than the delivered jpegs of my mRaw files (approx 10mp). I do maintain an online gallery of each wedding and "highly recommend" that all prints 8x10 or larger are purchased through my site to ensure quality. I don't make hardly any money on prints to encourage people to buy through me (Zenfolio). I consider myself a somewhat budget priced photographer (above Craigslist but below full timers) and I think that yields a client that is used to doing some work themselves to get what they want. I am sure some people deliverer B&W + sepia + color + small + medium + large. I just haven't been asked yet or heard complaints, so I will assume that what I am doing is working.