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| Re: Tamron lens stolen after repair service: legal advice |
IMO, which is not legal advice, Tamron took the risk that a signature was unnecessary. It usually works out. This time it didn't. Tamron owes you a new lens or compensation. It's not as if you were given a choice of delivery options and chose to forgo the signature. I assume that for the rare lens that doesn't get delivered, the lower shipping costs of all their deliveries covers it and then some. It's a business decision that they made. The lens wasn't returned to YOU. They need to own up to it. It's very similar to the poor packaging that Amazon sends lens out with. They know the the savings in packaging overall will pay for the occasionally damaged lens.