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  Previous versions of sjms's message #10822207 « Lexar usb3 reader and 1000x 32GB CF card issue »

  

sjms
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Upload & Sell: On
Re: Lexar usb3 reader and 1000x 32GB CF card issue


Pixel Perfect wrote:
I have just purchased a Lexar USB 3 professional dual slot card reader and Lexar 1000x 32GB CF card. When I try to download photos to my Windows 7 64 bit computer, the computer cannot see the files, it reports there are no files on the card. You can see the directories but no files. The images are still available to see when played back in my camera. The card reader however had no troubles in seeing files on my Sandisk 32GB CF card, although it would only see them on a USB2 port. I have just updated the firmware to the latest lx01 from the Lexar website but it has made no difference. I also have a Lexar USB2 professional dual slot reader and it has the same problem and does not work with the 32GB Lexar 1000x card either, but can read my other 32GB San disk card.

I should note all my portable USB 3 hard drives work without issue on my computer so I do not think it a problem with my computer. I have only had this issue since I tried the Lexar 1000x 32GB card. Computer is Dell XPS 15 with Sandy Bridge.

I've sent a message to support, but won't get an answer for a few days.


you say that all your usb3 ports are operative. is that at usb3 speeds and they recognize all your usb3 devices as such?

do you have the most updated USB3 drivers installed? sandy bridge did not have USB3 integrated into the chipset yet as does the ivy bridge. so a seperate driver is required. this will be dependent on which xps15 model you have and the usb3 controller
renesas (L502x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=7NW89&FileId=2969963657&productCode=xps-15&urlProductCode=False
renesas (L501x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=61X2W&FileId=2907012265&productCode=xps-l502x&urlProductCode=False
intel (L521x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=2XYWD&FileId=2987885420&productCode=xps-15-l521x&urlProductCode=False

do you have a friend with any good readers that you can try it with. it should not matter as long as it is modern and preferred udma type?

are you using the original USB3 cable? i had issues with some 3rd party cables as they were supposedly USB3 and would only perform at USB2. there is a difference in qualities unfortunately.

in the mean time download the images if you can from the camera and do a full erase and format in the camera.







Jul 21, 2012 at 05:00 PM
sjms
Offline
Upload & Sell: On
Re: Lexar usb3 reader and 1000x 32GB CF card issue


Pixel Perfect wrote:
I have just purchased a Lexar USB 3 professional dual slot card reader and Lexar 1000x 32GB CF card. When I try to download photos to my Windows 7 64 bit computer, the computer cannot see the files, it reports there are no files on the card. You can see the directories but no files. The images are still available to see when played back in my camera. The card reader however had no troubles in seeing files on my Sandisk 32GB CF card, although it would only see them on a USB2 port. I have just updated the firmware to the latest lx01 from the Lexar website but it has made no difference. I also have a Lexar USB2 professional dual slot reader and it has the same problem and does not work with the 32GB Lexar 1000x card either, but can read my other 32GB San disk card.

I should note all my portable USB 3 hard drives work without issue on my computer so I do not think it a problem with my computer. I have only had this issue since I tried the Lexar 1000x 32GB card. Computer is Dell XPS 15 with Sandy Bridge.

I've sent a message to support, but won't get an answer for a few days.


you say that all your usb3 ports are operative. is that at usb3 speeds and they recognize all your usb3 devices as such?

do you have the most updated USB3 drivers installed? sandy bridge did not have USB3 integrated into the chipset yet as does the ivy bridge. so a seperate driver is required. this will be dependent on which xps15 model you have and the usb3 controller
renesas (L502x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=7NW89&FileId=2969963657&productCode=xps-15&urlProductCode=False
renesas (L501x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=61X2W&FileId=2907012265&productCode=xps-l502x&urlProductCode=False
intel (L521x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=2XYWD&FileId=2987885420&productCode=xps-15-l521x&urlProductCode=False

do you have a friend with any good readers that you can try it with. it should not matter as long as it is modern and preferred udma type?

are you using the original USB3 cable? i had issues with some 3rd party cables as they were supposedly USB3 and would only perform at USB2. there is a difference in qualities unfortunately.







Jul 21, 2012 at 04:46 PM
sjms
Offline
Upload & Sell: On
Re: Lexar usb3 reader and 1000x 32GB CF card issue


Pixel Perfect wrote:
I have just purchased a Lexar USB 3 professional dual slot card reader and Lexar 1000x 32GB CF card. When I try to download photos to my Windows 7 64 bit computer, the computer cannot see the files, it reports there are no files on the card. You can see the directories but no files. The images are still available to see when played back in my camera. The card reader however had no troubles in seeing files on my Sandisk 32GB CF card, although it would only see them on a USB2 port. I have just updated the firmware to the latest lx01 from the Lexar website but it has made no difference. I also have a Lexar USB2 professional dual slot reader and it has the same problem and does not work with the 32GB Lexar 1000x card either, but can read my other 32GB San disk card.

I should note all my portable USB 3 hard drives work without issue on my computer so I do not think it a problem with my computer. I have only had this issue since I tried the Lexar 1000x 32GB card. Computer is Dell XPS 15 with Sandy Bridge.

I've sent a message to support, but won't get an answer for a few days.


you say that all your usb3 ports are operative. is that at usb3 speeds and they recognize all your usb3 devices as such?

do you have the most updated USB3 drivers installed? sandy bridge did not have USB3 integrated into the chipset yet as does the ivy bridge. so a seperate driver is required. this will be dependent on which xps15 model you have and the usb3 controller
renesas (L502x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=7NW89&FileId=2969963657&productCode=xps-15&urlProductCode=False
renesas (L501x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=61X2W&FileId=2907012265&productCode=xps-l502x&urlProductCode=False
intel (L521x)
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=2XYWD&FileId=2987885420&productCode=xps-15-l521x&urlProductCode=False

do you have a friend with any good readers that you can try it with. it should not matter as long as it is modern and preferred udma type?







Jul 21, 2012 at 04:40 PM



  Previous versions of sjms's message #10822207 « Lexar usb3 reader and 1000x 32GB CF card issue »