Upload & Sell: Off
Adam, lenticular, thanks for your comments. I am still under shock of the way I was treated. Even the body cap, they won't admit responsibility after I showed them the camera receipt stating clearly the cap was included, so they will replace it for me at my expense. Not entirely sure if they will really send the camera to Solms or they're lying to shut me up. I feel this problem is particular to Leica Singapore because by all accounts Solms service is excellent.
That's terrible, can you escalate the issue to someone higher up? Perhaps one of the people mentioned by the other posters?