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Archive 2010 · aperture2/CR2: unsupported file format?

blindrobert
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p.1 #1 · aperture2/CR2: unsupported file format?

I shot a bunch of CR2 files with my new 5DM2 over the weekend. Aperture 2 transferred them to the library via a card reader without any trouble, but it won't open any of the files - I see them in the preview window, but they won't open in the viewer; I just get the red box that says "unsupported file format".

I have the latest updates for Aperture 2 which say they support CR2 files. My system has the appropriate operating system, plenty of RAM and hard drive space. I don't think it's a hardware problem.

I noticed after downloading the images that my camera wasn't updated to the latest firmware so I did an update this morning - that might be the problem (I will shoot some test images tonight) - but it seems like CR2 should be CR2....

...any thoughts or similar experiences?

Edited on Feb 08, 2010 at 06:10 PM · View previous versions

Feb 08, 2010 at 02:29 PM

matthewbmedia
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p.1 #2 · aperture2/CR2: unsupported file format?

did you shoot sRaw? Apple's raw converter doesn't support sraw...

Also have you updated your Mac using software update to download the latest camera raw formats (the 5d2 one came out in december 2008).

Feb 08, 2010 at 04:08 PM

blindrobert
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p.1 #3 · aperture2/CR2: unsupported file format?

shot CR2, not sRAW - also my Aperture and OS X are running the latest updates....

Feb 08, 2010 at 06:05 PM

nml
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p.1 #4 · aperture2/CR2: unsupported file format?

look at your file size....RAW and sRAW are both CR2....

If your file size is about 25 meg, you used RAW. If about11 meg, you used the unsupported sRAW.

mick

Feb 08, 2010 at 06:15 PM

blindrobert
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p.1 #5 · aperture2/CR2: unsupported file format?

Thanks, Mick! I will check that when I get home.

Roberto

Feb 08, 2010 at 06:58 PM

blindrobert
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p.1 #6 · aperture2/CR2: unsupported file format?

Okay - so this puts me squarely in the camp of people who have learned (yet again, in my case) that RTFM is probably a good idea. I was shooting sRAW - thanks to Mick for the tip.

Feb 09, 2010 at 12:47 PM

matthewbmedia
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p.1 #7 · aperture2/CR2: unsupported file format?

Looks like aperture 3 now supports sRaw. Yay for us 5d2 shooters where sRaw is actually useful.

Feb 09, 2010 at 07:23 PM

Brit-007
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p.1 #8 · aperture2/CR2: unsupported file format?

If you are having issues with the unsupported file the ntry to rebuild the database. It could take a while but sometimes it does go corrupt. It has happened to me a couple of times.

Feb 09, 2010 at 07:37 PM

nml
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p.1 #9 · aperture2/CR2: unsupported file format?

Roberto,

The only files I have in sRAW are the ones my best friend (a pro photog) took with his 5D2.......900 files....

Of my daughter's wedding.....

Yes, some of us find surprises at inconvenient times....this doesn't help me on my mac, but at least he can/did convert them for me with the wonderful program BreezeBrowser....

live and learn..

Mick

Feb 10, 2010 at 04:03 AM

magaron
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p.1 #10 · aperture2/CR2: unsupported file format?

I have this problem with my 50D and Photoshop CS2. So, now I convert all my images to .DNG with Adobe's DNG converter. It's an extra step which is a bit of a hassle, but there are some advantages.

Feb 10, 2010 at 01:58 PM

Brit-007
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p.1 #11 · aperture2/CR2: unsupported file format?

Last night Apple released an update so that Aperture can now read sraw and mraw files as well.

Feb 10, 2010 at 06:37 PM

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