UPS MAJOR FAIL

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Archive 2009 · UPS MAJOR FAIL

globalkiwi
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p.3 #1 · UPS MAJOR FAIL

I would hate to be a UPS employee this week.

Dec 22, 2009 at 05:10 PM

Gary Lee 44
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p.3 #2 · UPS MAJOR FAIL

paregorike,

Sorry about your problem receiving your 5DII. I worked for UPS for thirty years and unlike you understand what happens with NDA service. When you order NDA with any company, by law, the parcel has to be put on a airplane. Therefore your local air hub is likley in Phila. They CAN'T just land at your nieghborhood airport.

EXAMPLE: I live in TN. If I ship a parcel NDA to a house across the street. It goes to the local hud in Bristil VA wich is 20 miles away. By Big truck to Airport in Knoxville TN. By plane to Louiseville KY, Fly back to Knoxville, By big truck to Bristol VA. then the nice overworked delivery driver tries to deliver next day to people who ordered form across the street.

Now if snow closes HWY or the airport then the delivery is delayed. I think, watching the news. Airports have been closed in your area, and HWYs closed down. If you blame someone Blame the government, and if you dare maybe God. But above all understand the system and laws and weather before you use the words MAJOR FAIL!
I am guessing that you did not go and pick it up yourself, it was because of weather.
Here is hoping you have a Merry Christmas.

Gary

Dec 22, 2009 at 05:21 PM

tanglefoot47
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p.3 #3 · UPS MAJOR FAIL

gfiksel wrote:
UPS MAJOR FAIL. In capital letters. Geez. Grow up!

YES MOMMY

Dec 22, 2009 at 05:35 PM

tanglefoot47
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p.3 #4 · UPS MAJOR FAIL

deepbluejh wrote:
What a worthless thread.

It is? I think it's good to hear this

Dec 22, 2009 at 05:36 PM

tanglefoot47
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p.3 #5 · UPS MAJOR FAIL

Bad time of the year for deliveries but I returned a 7D to the dealer I got it from about two weeks ago. I paid overnight but lucky for me they had it in the same city so I got on the phone called them and told the nice lady the driver had lied. He stated the store was closed and would be delivered the next day. So I called the store and they were very much open. I told the UPS lady this and they had the camera delivered that day and I got another 7D within two days. The part that really bothered me was the driver lied. \

I know this won't make you feel any better but you should get a refund on the shipping but they will not offer it to you you will have to asked or demand the refund

Dec 22, 2009 at 05:40 PM

deepbluejh
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p.3 #6 · UPS MAJOR FAIL

tanglefoot47 wrote:
deepbluejh wrote:
What a worthless thread.

It is? I think it's good to hear this

A senseless thread bashing UPS (by a short sighted poster) in a CANON gear forum. The only thing "MAJOR FAIL" here is the original post.

Dec 22, 2009 at 05:43 PM

tanglefoot47
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p.3 #7 · UPS MAJOR FAIL

deepbluejh wrote:
tanglefoot47 wrote:
deepbluejh wrote:
What a worthless thread.

It is? I think it's good to hear this

A senseless thread bashing UPS (by a short sighted poster) in a CANON gear forum. The only thing "MAJOR FAIL" here is the original post.

Seems much to get excited about because he is in the wrong forum. He is upset he had a beautiful toy coming and I feel his pain.

Dec 22, 2009 at 05:46 PM

catfriend
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p.3 #8 · UPS MAJOR FAIL

Paregorike - I am envious of you. Clearly you lead a charmed and blessed life. After all, since you've ordered a luxury good (and a 5D2 plus grip is a luxury good, even if you "have" to have it) that, by your own admission, you don't "need" immediately, and a delay in delivery of said good by one day causes you to go over the edge and start a rant thread over this "major" fail by UPS, and you are still sticking with your "major fail" position despite the numerous replies indicating this really isn't such a big deal, you must not have had to deal with the usual bevy of life's disappointments that the rest of us have. The gear is not irretrievably lost, it is not broken, it has not been stolen, it has not been misdelivered, you're not even out any money (I'm sure you'll get a refund on the shipping, although I feel sorry for the poor UPS stiff who'll you'll no doubt rain misery down on for causing you such distress over a one day delay). The average Joe (or Jane) looks at a one day delay (especially during severe weather) as irritating, a minor annoyance. If this one day delay has caused you this much agony and outrage I hate to think what kind of effect an actual crisis or setback would cause you. Enjoy that pudding with your silver spoon, and be sure to post a shot of that spoon with your new 5D2.

Dec 22, 2009 at 06:29 PM

Sean Mills
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p.3 #9 · UPS MAJOR FAIL

At thread: Really?

Dec 22, 2009 at 06:46 PM

paregorike
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p.3 #10 · UPS MAJOR FAIL

Peeps. Read successive post. I'm over it. I admit I acted immaturely with the heading of my post. I was venting in this public forum. Why can't you all get over it as well? Geez... Topic closed already ...

Dec 22, 2009 at 08:06 PM

paregorike
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p.3 #11 · UPS MAJOR FAIL

Gary Lee 44 wrote:
paregorike,

Sorry about your problem receiving your 5DII. I worked for UPS for thirty years and unlike you understand what happens with NDA service. When you order NDA with any company, by law, the parcel has to be put on a airplane. Therefore your local air hub is likley in Phila. They CAN'T just land at your nieghborhood airport.

EXAMPLE: I live in TN. If I ship a parcel NDA to a house across the street. It goes to the local hud in Bristil VA wich is 20 miles away. By Big truck to Airport in Knoxville TN. By plane to Louiseville KY, Fly back to Knoxville, By big truck to Bristol VA. then the nice overworked delivery driver tries to deliver next day to people who ordered form across the street.

Now if snow closes HWY or the airport then the delivery is delayed. I think, watching the news. Airports have been closed in your area, and HWYs closed down. If you blame someone Blame the government, and if you dare maybe God. But above all understand the system and laws and weather before you use the words MAJOR FAIL!

Newegg is an online store. You can't pick it up from their warehouse.
I am guessing that you did not go and pick it up yourself, it was because of weather.
Here is hoping you have a Merry Christmas.

Gary

Dec 22, 2009 at 08:08 PM

Gary Lee 44
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p.3 #12 · UPS MAJOR FAIL

Again Merry Christmas
Gary

Dec 22, 2009 at 11:51 PM

Tanner_J
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p.3 #13 · UPS MAJOR FAIL

paregorike wrote:
The package originated from Edison, NJ. The package was moved farther away from NY and NJ, to PA.

That's how it works. I had a package shipped to me from an hour south of me in Ohio and it went to Indianapolis before it made it back to me.

Dec 23, 2009 at 03:35 AM

Yakim Peled
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p.3 #14 · UPS MAJOR FAIL

paregorike wrote:
Yakim Peled wrote:
justruss wrote:
I think all-caps "major fail" designation is over the top... even without the fact that it's nearly Christmas and the East coast was just hit by one of the biggest snow storms of the last 50 years.

Mistake? Sure. Worthy of a refund on shipping? You bet.

But come on... should I be posting "Associated Market. Major Fail." the next time the supermarket accidentally charges me for three cucumbers when I only purchased/took home 2?

How about: Consumer, last-minute purchase of essential gear during Christmas = Major Fail

My feelings exactly.

Happy shooting,
Yakim.

Read previous post Yakim.

Happy shooting as well.

I did. I agree that the using all caps lock whatever to express your frustration is immature.

Merry Christmas.

Happy shooting,
Yakim.

Dec 23, 2009 at 09:12 AM

EB-1
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p.3 #15 · UPS MAJOR FAIL

What is wrong with people

Failure should be used for the noun and fail for the verb. Learn some grammar. Jeeze.

EBH

Dec 25, 2009 at 09:32 AM

BOB KUPRION
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p.3 #16 · UPS MAJOR FAIL

I decided to read some old post from the past.
Read this whole series and got left hanging.
What is the ending to this story.

Dec 19, 2010 at 12:24 AM

DNoceti
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p.3 #17 · UPS MAJOR FAIL

Nah, I've had UPS do this in non peak season. Next day got my package across the country and to within 30 miles of my house when they suddenly shipped it across the state (CA is a big state and I'm talking North to South, not East to West). UPS response was along the lines of "Uh, what? Not our problem."

Any time I need something fast it gets ordered FedEx. UPS is cheap for a reason.

Dec 19, 2010 at 07:28 AM

findurpath
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p.3 #18 · UPS MAJOR FAIL

So after all that venting, did the package show up when it should have? Did it show up today?

Dec 23, 2010 at 10:07 PM

snegron
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p.3 #19 · UPS MAJOR FAIL

Fwiw, I had a similar problem a few years ago when I ordered a camera from Georgia (I live in Florida). The package appeared to be on the truck for delivery in my town according to the tracking info, but it never made it here. When I contacted UPS customer service they changed the status to "unknown". It was obvious that the driver had it on his truck, but they never bothered to verify it. I ended up receiving the package a couple of weeks later.

p.s. It doesn't snow in Florida and it wasn't near any holiday. UPS simply screwed up and failed to accept the fact. Since then I try to avoid using UPS as much as possible.

Dec 24, 2010 at 01:01 AM

JWilsonphoto
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p.3 #20 · UPS MAJOR FAIL

That's disappointing. Back when our kids were little we went to Florida every Christmas to be with family. One year we UPS'd all the Christmas presents from Texas to FL....a couple of weeks in advance. The box never arrived. When we got back to Texas after New Year's it was sitting on our front porch. UPS delivered it to the return address, not the "TO:" address. The kids thought they had been really good that year, double presents!

Dec 24, 2010 at 01:19 AM

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