Uploading the Smugmug crazy slow

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Archive 2009 · Uploading the Smugmug crazy slow

roberto1979
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p.1 #1 · Uploading the Smugmug crazy slow

I'm trying to figure out what the deal is on my uploads to Smugmug. They are insanely slow. I ran a test by putting the same file on Picasa and it uploaded in no time relative to the file size, but most of my files are timing out on Smugmug. Anyone else have this problem?

BTW, I've tried the MacDaddy App, and direct from the website. I don't have LightRoom to try that app.

Nov 13, 2009 at 01:46 AM

plubbry
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p.1 #2 · Uploading the Smugmug crazy slow

I just uploaded a 0.77 MB file in 8 seconds. That is pretty consistent with my usual upload rates with my ISP. I usually just use the smugmug drag & drop window for uploading.

Nov 13, 2009 at 01:56 AM

roberto1979
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p.1 #3 · Uploading the Smugmug crazy slow

I'm trying to upload a 24.4mb file that is timing out finally after about 30 minutes, but it took less than a minute to upload to Picasa.

Nov 13, 2009 at 02:02 AM

Bernie
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p.1 #4 · Uploading the Smugmug crazy slow

The size you can upload depends on your account type:

http://smugmug.com/help/upload-photos

Nov 13, 2009 at 02:48 AM

roberto1979
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p.1 #5 · Uploading the Smugmug crazy slow

Ah ha! Looks like that could be the case for errors. The files that are under that are still loading extremely slow though. Thanks for that!

Nov 13, 2009 at 03:02 AM

DonCBradley
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p.1 #6 · Uploading the Smugmug crazy slow

I am told SM is working on the large file size issue . . . timeouts issue. Personally, I compress at least 10% without any printing issues for loss of detail. I do use BayPhoto as my preferred lab for SM though.

Nov 13, 2009 at 03:02 AM

roberto1979
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p.1 #7 · Uploading the Smugmug crazy slow

I resized my photos and no more errors, but the uploads are PAINFULLY slow still. It's easily 30 times as fast to upload to Picasa.

Nov 13, 2009 at 05:43 PM

garyroach
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p.1 #8 · Uploading the Smugmug crazy slow

Tell me about it. I uploaded 277 photos to a gallery overnight. I have a power user account. The files were between 5MB and 10MB in size. At first the upload speed was around 1Mb/s. I checked it an hour or two later and it was down to a little over 300Kb/s where it stayed until the download completed. It took about 12 hours to upload my files!

Nov 14, 2009 at 07:31 PM

roberto1979
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p.1 #9 · Uploading the Smugmug crazy slow

Any clues on what the issues might be? I'm thinking about calling them Monday. I have another batch I need to upload, and I don't want to have to keep checking on them.

Nov 15, 2009 at 04:19 AM

Breitling65
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p.1 #10 · Uploading the Smugmug crazy slow

roberto1979 wrote:
I'm trying to figure out what the deal is on my uploads to Smugmug. They are insanely slow. I ran a test by putting the same file on Picasa and it uploaded in no time relative to the file size, but most of my files are timing out on Smugmug. Anyone else have this problem?

BTW, I've tried the MacDaddy App, and direct from the website. I don't have LightRoom to try that app.

You should use 3-rd party software, its very quick. Just google for it.

Nov 15, 2009 at 01:15 PM

ishootsports3
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p.1 #11 · Uploading the Smugmug crazy slow

Ive never had an issue with uploads, i did one yesterday in good time for a few hundred photos

using aperture to smugmug with a pro account

Nov 15, 2009 at 04:22 PM

trenchmonkey
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p.1 #12 · Uploading the Smugmug crazy slow

Hey Markham, cool test link....thanks!

Dec 04, 2009 at 11:53 AM

Chris Moy
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p.1 #13 · Uploading the Smugmug crazy slow

Very slow here too

I have a Power account. It takes about 1.5 to 2 mins per 3-6mb file

Usually takes all night to upload 100 or so photos

BTW Do you guys usually upload full size images

Thanks,
Chris

Dec 04, 2009 at 01:14 PM


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