DubiousDrewski Offline Image Upload: Off
|
p.1 #7 · Customer woes! Retail frustrations | |
...Kodiak camera, Fiji Camera, Scandisk cards...
-"Where can I get a Canon card for my camera? I don't want one made by Sandisk or anything" (Er...)
-"Do you guys have that Avril Lavigne camera" (In regards to a Rebel)
-Megapickle (So common, you guys have no idea!)
-"I want to buy a camera with at least ten pixels" (My response is to bite my tongue very hard. "I'm sorry sir, none of our cameras have more than ten pixels" )
-"Nikon? I've not heard that name before. Do you guys have anything as good as my Kodak Easyshare was?"
-"Do you know if there's such a thing as a bipod?" (Not kidding. That was a real question.)
-"Can any of these cameras do video?" (It's been a standard feature for years)
-"What's the best camera you guys have?" (I LOATHE this question, because I always have to respond with "Well, best for what? What do you want to use it for? If you just want 'the best', then would you like to spend a few grand tonight?". The customer who asks that is usually looking for the cheapest camera we sell. They often walk away with a Nikon L20 equivalent.)
A customer comes into the store with an old Panasonic FZ2 or something (At least three years old). She sets the camera and box down on the counter and says "Hi there. I'd like to return this". I respond with "Do you mean, repair?". "No. I just don't want it anymore. I've got the box and receipt all here". The camera was in moderate condition, but I'd like to see any store refund a camera from that many years ago. I was sad to have to send her away, but she was naively accepting of the situation. She really thought she could return items for a refund after having used them for years! That would be awesome if stores could do that.
|