Helen Oster Offline Upload & Sell: Off
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PetKal wrote:
Helen, here is also something that I believe should be considered for advertising/describing those types of items: where there is an apparent deficiency in such an item which might influence its performance and/or resale value in a significant way, an effort should be made to document the deficiency with a photograph.
In the case of that 200 f/1.8 lens, such defficiency was internal dust in the amount which apparently merited a "V" grading of the lens. Yet the listing contained no photograph which would allow someone to actually see what's involved. Almost like buying a pig in a poke.
In my opinion, you are 100% correct - and I've made exactly that point to our ops. manager, today.
BTW, a significant error on that EBay listing was that there could be no returns on this item. Apparently, that was an error, and the 14-day return policy would apply...
Sincerely
Helen Oster
Adorama Camera Customer Service Ambassador
helen.oster@adoramacamera.com
www.adorama.com
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