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Archive 2009 · Galbraith Update: MK III Not Improved
  
 
Yakim Peled
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p.13 #1 · Galbraith Update: MK III Not Improved


Curator wrote:
Yakim Peled wrote:
How can an AF problem not be a show stopper or at least severity 1?


Not getting 100% of a sequence of shots in focus is an AF problem. Do you feel that a flagship model shouldn't ship if one out of ten shots has a focus problem? How about two out of ten?


1. The sequence was much worse.
2. It was erratic. First models even had problems with One-Shot mode.
3. Put yourself in the place of Canon executives. What do you think they'll prefer if they could reverse the wheel, doing the same or postponing the launch?

Happy shooting,
Yakim.



Jun 09, 2009 at 06:56 AM
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p.13 #2 · Galbraith Update: MK III Not Improved


mbellot wrote:
Particularly when certain television news programs add explosives to the gas tank to "demonstrate" the danger.




Current Affairs programs reporters are highly educated and have a BS (Bull Shit), an MS (more Shit) and a PhD (Piled Higher and Deeper). Remember the motto - never let the facts get in the way of a good beatup.

Jun 09, 2009 at 09:38 AM
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p.13 #3 · Galbraith Update: MK III Not Improved


mbellot wrote:
farscapes wrote:
Automotive companies knowingly release vehicles with badly situated fuel tanks which, if struck by another vehicle in a certain way, cause the car to incinerate the occupants.


Particularly when certain television news programs add explosives to the gas tank to "demonstrate" the danger.





HOW DARE YOU!!! Everyone knows explosives in the gas tank is perfectly within the standard operational environment for that particular model

It's true what you say, but as a slightly less dramatic and glamourous alternative, how about the european arm of a well known American automotive giant claiming that it was poor maintenance on the part of the owners that caused several hundred bonnet (hood) catches to open whilst driving at speed?? Imagine the joy of getting your windscreen obscured by 50kg of metal on the freeway....

I guess Canon (and every other business) justifies things like this by the fact that the proportion or consumers affected by this issue is usually piddlingly tiny. We just don't live in a perfect world.

Cheers

Rich

Jun 09, 2009 at 10:58 AM
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p.13 #4 · Galbraith Update: MK III Not Improved


The IDIII fiasco is one instance where competition hurt the consumer. Canon knew very well that Nikon had some great cameras coming out and that they needed to release the IDIII when they did. They knew of the problems with the camera but had no choice and released a defective model due to competative pressures.

Jun 09, 2009 at 11:59 AM
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p.13 #5 · Galbraith Update: MK III Not Improved


Pixel Perfect wrote:
Remember the motto - never let the facts get in the way of a good beatup.


Welcome to the internet, have a nice day.



Jun 09, 2009 at 01:58 PM
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p.13 #6 · Galbraith Update: MK III Not Improved


chez wrote:
They knew of the problems with the camera but had no choice and released a defective model due to competative pressures.


Are you certain?

It seems the problems were inconsistent, not easily replicated and in many cases only happened under very specific conditions.

Add to that the fact that Canon (by all reports) has no standard test methodology for AI Servo performance (their bad) and a brand new focus system that by all accounts is "too fast".

Brushing off the occasional weirdness as user error seems at least somewhat reasonable, I still do it myself.

FWIW - I came from a 20D to the MkIII in Feb 2008, the upgrade was substantial. I was never able to get decent results in AI Servo, but since I couldn't get good results with the 20D either I assumed it was lack of ability on my behalf, especially since the camera has always been great in One Shot.

After the latest "outer point" fix its like I have a different camera in AI Servo. I'm getting 14 (or more) out of 17 shots in focus of my dog running like a maniac straight at me. Before the fix 4 would have been typical.

Did Canon release a camera with problems? Yes.
Knowingly? Only Canon can really answer that...



Jun 09, 2009 at 02:13 PM
Yakim Peled
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p.13 #7 · Galbraith Update: MK III Not Improved


mbellot wrote:
Did Canon release a camera with problems? Yes.
Knowingly? Only Canon can really answer that...


You're right but RG stated they knew about it. Now's the question: Do you believe he is telling the truth?

http://www.robgalbraith.com/bins/multi_page.asp?cid=7-8740-9068

Q. Canon had told you they were still working on autofocus at the time you got the preproduction camera. What did they change prior to the production EOS-1D Mark III's release?

Not a lot. On a recent trip to Canon in Japan, we learned that one change was implemented, and that this change wasn't likely to impact autofocus behaviour much, if at all, in shipping units. We're not able to say what the change was, because it was to a capability of the autofocus system that Canon considers to be a trade secret.


Happy shooting,
Yakim.



Jun 09, 2009 at 02:24 PM
scott f
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p.13 #8 · Galbraith Update: MK III Not Improved


There is NO way RG is lying about this, if he was, Canon would have cut him loose at the start. People need to get it in their heads, that Canon did know about this problem, and did release it knowingly.
I suspect the reason they did was that they bet on releasing a firmware update that would solve the problems. That seems to be way things are done , release a product , wait for the first buyers to report a problem, and then develop firmware fixes.

Jun 09, 2009 at 02:45 PM
Curator
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p.13 #9 · Galbraith Update: MK III Not Improved


Yakim Peled wrote:
Curator wrote:
Yakim Peled wrote:
How can an AF problem not be a show stopper or at least severity 1?


Not getting 100% of a sequence of shots in focus is an AF problem. Do you feel that a flagship model shouldn't ship if one out of ten shots has a focus problem? How about two out of ten?


1. The sequence was much worse.


My response was to your question as to how an AF problem could not be a show stopper.

Yakim Peled wrote:
2. It was erratic. First models even had problems with One-Shot mode.


I have a pre-blue dot camera, and I have never had problems with one-shot. Are you taking about pre-release models?

Yakim Peled wrote:
3. Put yourself in the place of Canon executives. What do you think they'll prefer if they could reverse the wheel, doing the same or postponing the launch?


Well, given that RG is still not happy, I would imagine they would prefer to have the money they have made since the release. Also, if Canon decided to wait till RG was happy, and the Mark II series was still Canon's flagship camera, there would be many more people leaving to Nikon.



Jun 09, 2009 at 03:57 PM
Curator
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p.13 #10 · Galbraith Update: MK III Not Improved


scott f wrote:
There is NO way RG is lying about this, if he was, Canon would have cut him loose at the start. People need to get it in their heads, that Canon did know about this problem, and did release it knowingly.
I suspect the reason they did was that they bet on releasing a firmware update that would solve the problems. That seems to be way things are done , release a product , wait for the first buyers to report a problem, and then develop firmware fixes.


RG stated the following:

"Q. Canon had told you they were still working on autofocus at the time you got the preproduction camera. What did they change prior to the production EOS-1D Mark III's release?

Not a lot. On a recent trip to Canon in Japan, we learned that one change was implemented, and that this change wasn't likely to impact autofocus behaviour much, if at all, in shipping units. We're not able to say what the change was, because it was to a capability of the autofocus system that Canon considers to be a trade secret."

So Canon did make some changes, and for all we know, they felt they corrected the issue, or an issue, that was related to AF. Any other claims as to their knowledge of the problem at the time the camera was released is unfounded, so why even argue about it?



Jun 09, 2009 at 04:11 PM
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p.13 #11 · Galbraith Update: MK III Not Improved


Curator wrote:
scott f wrote:
There is NO way RG is lying about this, if he was, Canon would have cut him loose at the start. People need to get it in their heads, that Canon did know about this problem, and did release it knowingly.
I suspect the reason they did was that they bet on releasing a firmware update that would solve the problems. That seems to be way things are done , release a product , wait for the first buyers to report a problem, and then develop firmware fixes.


RG stated the following:

"Q. Canon had told you they were still working on autofocus at the time you got the preproduction camera. What did they change prior to the production EOS-1D Mark III's release?

Not a lot. On a recent trip to Canon in Japan, we learned that one change was implemented, and that this change wasn't likely to impact autofocus behaviour much, if at all, in shipping units. We're not able to say what the change was, because it was to a capability of the autofocus system that Canon considers to be a trade secret."

So Canon did make some changes, and for all we know, they felt they corrected the issue, or an issue, that was related to AF. Any other claims as to their knowledge of the problem at the time the camera was released is unfounded, so why even argue about it?


As the saying goes about people believing what they want to, but when I read the first part of that, he says the change "wasn't likely to impact autofocus behaviour much, if at all".
I don't understand why people refuse to see the obvious with this camera company, people defend and defend them, it's like a personal insult or something??

Jun 09, 2009 at 05:52 PM
scott f
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p.13 #12 · Galbraith Update: MK III Not Improved


duplicated for some reason..

Jun 09, 2009 at 05:52 PM
Todd308
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p.13 #13 · Galbraith Update: MK III Not Improved


A more interesting test might be are the new production mkIII's performing better. In that if your buy a new mkIII now, is the AF fixed and good to go, or is it still an issue on new out of box cameras

In other words, did canon release the camera with AF issues, hoping a firmware fix would cover the problem, but somewhere along the production of the mkIII an undisclosed hardware change was made because the firmware fixes could not address the whole problem. I know they did the mirror fix for some early cameras but it would be interesting to see if something else was changed down the road. I doubt they would make it public because you'd have every mkIII owner sending their camera in the next day or demanding a replacement/recall.

I find it hard to believe canon had no idea there was an AF issue, it's more likely they just underestimated what it would take to sort it out. They probably figured they needed a couple months to adjust the firmware and it would be good to go.

The kicker for canon is any AF issue on a $4500 professional sports camera is a HUGE problem, if it was some minor flash sync or other minor glitch most would never care, but we are talking about the ONE feature that sets this camera apart and the biggest feature along with frame rate that gets people to buy it. The 1dsmkiI has better image quality at half the price. People buy the 1dmkiii for it's frame rate and AF.

It's like buying a factory supported race car that the engine does not run right.....it might still get you to the pits and around the track but it's useless for what it was purchased and marketed for.



Jun 09, 2009 at 06:28 PM
 



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p.13 #14 · Galbraith Update: MK III Not Improved


I wasted well over $1500 in just shipping costs alone, buying and returning "numerous" Mk3s, not to mention money from shoots and blown income related to it. Part of it was my fault from reading claims from people on forums such as this who said their cameras were fine, only to find out they never used it in the problematic conditions. I figured I was getting duds, so I'd try another retailer, and so on...

"It's like buying a factory supported race car that the engine does not run right.....it might still get you to the pits and around the track but it's useless for what it was purchased and marketed for."

Ouch.

Jun 09, 2009 at 07:53 PM
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p.13 #15 · Galbraith Update: MK III Not Improved


Curator wrote:
I have a pre-blue dot camera, and I have never had problems with one-shot. Are you taking about pre-release models?


No. Look at point #3.

http://www.robgalbraith.com/bins/multi_page.asp?cid=7-8740-9068

Q. What are the camera's autofocus problems?

1. It has four, all of which are related to the camera's autofocus performance:
Under certain conditions, the EOS-1D Mark III has difficulty acquiring focus initially. In a multi-frame burst, the camera will sometimes shoot three to five frames before a moving subject comes into focus, and occasionally a moving subject will not actually snap into focus before the burst is completed.


2. Under certain conditions, the camera is unable to properly track a moving subject. We've shot numerous sequences of 20+ frames where no more than five or six frames are in focus, even when the AF point has been on the subject throughout.


3. Focus can shift slightly but constantly at times when the subject isn't moving. Under certain conditions, the subject may not actually come into focus through a sequence of frames, even though the point of focus can be seen to be shifting throughout the sequence. This is true whether the camera is set to AI Servo and focus is active throughout the sequence, or when it's set to One Shot and focus is activated between each frame.


4. When tracking a subject that's moving somewhat erratically, the camera is far too quick to shift focus elsewhere - to the background or, with a field sport like soccer, to a player passing through in the foreground. With the first three problems, autofocus settings changes don't make things better or worse. With this problem, Custom Function III-2, AI Servo Tracking Sensitivity, does have an impact. But regardless of how this Custom Function is set, it's not possible to make the camera's tracking sensitivity be right. There's more on this ahead in the article.

Happy shooting,
Yakim.

Jun 10, 2009 at 08:08 AM
Yakim Peled
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p.13 #16 · Galbraith Update: MK III Not Improved


Todd308 wrote:
It's like buying a factory supported race car that the engine does not run right.....it might still get you to the pits and around the track but it's useless for what it was purchased and marketed for.


Very good analogy.

Happy shooting,
Yakim.



Jun 10, 2009 at 08:10 AM
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p.13 #17 · Galbraith Update: MK III Not Improved


Yakim Peled wrote:
Todd308 wrote:
It's like buying a factory supported race car that the engine does not run right.....it might still get you to the pits and around the track but it's useless for what it was purchased and marketed for.


Very good analogy.

Happy shooting,
Yakim.


Not so. I do not think the average punter could afford a factory supported race car let alone know how to drive it-maybe the analogy could be correct after all.

Jun 10, 2009 at 09:47 PM
Yakim Peled
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p.13 #18 · Galbraith Update: MK III Not Improved


I think we'll have to agree that we disagree. Race cars are not for the average punter and a 1D Mk III is not for the average photographer. It's aimed at the experienced sport/BIF/whatever photographer which demands the very best in every aspect and is willing to pay in both money and weight to get it. AF performance is a key trait in such a camera and as such, it - above and beyond other traits - needs to work flawlessly.

Going back to the car analogy, let's assume you are a young and promising race driver with a wealthy sponsor backing you. As money is not the issue you want to have the best, so that the only barrier will be you and not some technical aspect. If the car does not work well in high rev than your skill can not be fully expressed and you will not win races. So why would you buy such a car?

Happy shooting,
Yakim.



Jun 11, 2009 at 07:32 AM
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p.13 #19 · Galbraith Update: MK III Not Improved


Randy Wright wrote:
Hi fellow Mark III owners,
I would be curious to see the newest results -(after the last fix/update)- we each were to acheive if we each tested our longest telephoto's lens at their widest aperature with a runner coming towards us on a bright sunny day, such as what RG did in his original test...
I know my early model June '07 Mark III has had all the fixes and updates, been to Canon Irvine a few times, and I use it all the time, but I wonder how she would fare testing like RG's original test? Have many of you folks tried testing that way?


I have done so extensively once upon a time (and gave up further testing about a year ago when nothing had changed after having my camera replaced by Canon), and challenged those with cameras that 'worked' to do so as well, posting all said results online. Not one single person with a working camera did so in a way that demonstrated acceptable AI Servo/Focus performance in relation to Canon's claims of its superiority.

musclepics wrote:
Four easy words to remember....
Rob Galbraith is wrong.


Five easy letters to remember: moron. If your position is that RG's mediocrity as a photographer somehow convinced Canon to go on a wild goose-chase looking for problems that didn't exist, your ignorance belies your arrogance. No single photographer on earth has that kind of power, and certainly not RG. Canon continues to chase problems because they exist in what is effectively a very specific usage of the camera; unfortunately its one of its primary intended uses. As many have said, most user's posted examples of 'success' are irrelevant due to not actually testing the problem in question. Rob's pursuit of the issues has been incredibly comprehensive and detailed, thus the only thing left to pick on is his supposed lack of skills as a photographer or his motivations as a disgruntled web entrepreneur. And his lack of proofreading, perhaps.

Nick Nishizaka wrote:
Yeah...gotta admit. It's just one thing after the next with Canon. I think they did well with the 5DMKII, though it wasn't without its problems. None of them show stoppers however. They really need to put something special out for the next gen 1D series...


Garylv wrote:
I wonder what will happen with the next one. That's actually something I'm looking forward to. Especially early user reports. It will be very interesting to see how Canon describes the AF system also. "All new AF system!" - Or - "Same Great AF System!" That's the part I'm really looking forward to!


I think the design of the next-generation AF sensor will tell the tale. My personal opinion (which is worth null, here or elsewhere on the 'net) is that the design of the 'new' elliptical submirror in concert with the widened array of f/2.8-compatible cross sensors somehow created a situation that causes the outer focus points to become unreliable in certain conditions, and for whatever reason Canon's lab-only R&D testing of the new AF assembly was incapable of replicating real-world scenarios that revealed the rather specific set of circumstances that cause the problems. Which, I might add, is directly related to why many people are happy with the performance of their MkIII's; they simply don't often encounter said conditions in their use of the camera. If you never see said errors, the camera is second-to-none in nearly all respects, especially file quality.

My personal solution to this ongoing saga has been to resort to shooting center-point only, at f/4 or higher when possible; rather a waste of those other 44 AF points I paid for. Kind of makes my investment in f/2.8 lenses also look foolish, especially given the quality of the recent f/4 L lenses. My editing of shoots has become very efficient, as I immediately shit-can the crap images and don't look back, count, try to figure out the cause, etc. It is what it is, until it is fixed. For the record, mine has not been back for this latest fix yet, but I'm guessing that mine is not one of the cameras with rather extreme problems (40% hit rates, for example), thus any improvement is likely to be negligible (if, of course, you buy into RG's opinions and experiences, which I do).

Breitling65 wrote:
I trust to my eyes and results made by my mk III with my lenses. I never had any problems with this camera in any mode. I never did any update/fix besides latest firmware and it is perfect body. Some tracking mode shot I did:

http://www.pbase.com/breitling65/image/103457859


Yet another perfect example of a series of images intended to prove that a camera works, when the 'evidence' in question proves absolutely nothing. Not full-res images, no settings listed, AF point used not shown via the Canon software, and most importantly, the subject is not likely to elicit the problem. It sure does indeed look like that camera works fine.

EvilZardoz wrote:
"...People coming from the 40D/30D loved the 1D III out of the box! Those coming from the 1D II complained..."


Of course, and this is a big part of why some people do have 'problems', and others don't. Expectations vary widely with experience. I will not shoot sports with my 40D after trying repeatedly to use AI Servo. Not that I expected it to work like a D-Series camera, but I've gotten way too many OOF shots exactly like RG posted. It's just not worth it, and thus it only serves as backup for non-sports imagery.

dehowie wrote:
Fast fighter jets with low contrast paint schemes against a blue sky is the hardest AF target ive ever photographed and the MK3's are excellent.


Hmm, I've never had a problem with this type of shooting; the MkIII performs admirably in this regard, as do most cameras (in my opinion), my 40D included. Heck, back in the days of MF with my F-1N, I could usually get most of the shots acceptably in focus, unless of course the Blue Angels were making a run right at me.

mark fadely wrote:

"...But here are the facts:

1. I bought my MKIII in Feb '08 and was never satisfied with the performance of the ai-servo AF. It was only about 70% as good as my MKIIn. I returned it to Canon twice to have them fix the problem and it was never any better so I just lived with a poorly functioning sports camera. I shoot action with center point only usually at f2.8 and always in ai-servo. I am constantly using the camera in it's weakest area o performance.

2. I sent in my MKIII for the latest "outer point" AF fix not knowing what to expect.

3. I received my MKIII back from canon with a completely different functioning center point focus. In ai-servo it is now better than my MKIIn. I have no idea how the outer points work cause I've never used them..."


It sounds to me like you had a lemon like my early MkIII that Canon replaced, only they were able to fix yours (probably due to the timeline difference). My second camera only operates decently enough center-point only, and whenever I engage any of the outer points (either singly or surround), AF performance is degraded and more erratic. It wouldn't surprise me if your camera is the same as my current camera; that is, OK with center point only, and otherwise lacking when outer points are engaged.

DavidP wrote:
If RG had come out and said the 1D3 was now perfect, the same folks who are slamming the camera now would say it was perfect.


I would only do so if my camera worked as advertised for what I shoot. I'm certain it works fine for what you shoot, David.

chez wrote:
The IDIII fiasco is one instance where competition hurt the consumer. Canon knew very well that Nikon had some great cameras coming out and that they needed to release the IDIII when they did. They knew of the problems with the camera but had no choice and released a defective model due to competative pressures.


That's an interesting perspective on competition, and likely pretty close to the mark. I'd bet a dime to a donut that they gambled that they could fix it with firmware.

----------------------------------------->
For those of you that have suffered this chapter along with me for the last 2 years or so (I've forgotten how long it actually is), more character to 'ya. I haven't even logged on in the last 3 months, and this is the only thread here I've read, yes, in its entirety (thanks again to all for the resource; I didn't even know last time I logged on that there was a new fix!). I'll continue to use my camera within the bounds of its inherent limitations, and hope that this last fix does something when I finally send it in.

Best to all,

Jeff



Jul 03, 2009 at 11:25 PM
keithreeder
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p.13 #20 · Galbraith Update: MK III Not Improved


So in other words Jeff, you happened to have similar experiences to RG, and therefore everyone else with different experiences is a blinkered, limited, clueless idiot who isn't pushing their camera as hard as "serious" shooters like you and RG?

Niiice.


Jul 04, 2009 at 01:23 PM
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p.13 #21 · Galbraith Update: MK III Not Improved


Jeff, I've only sporadically followed your saga here, so I don't intend to engage you on the specifics of your experience or complaints - other than to encourage you to send your camera in for the latest fix. Many skeptics were silenced after this most recent repair - including me.

Jul 04, 2009 at 03:19 PM
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p.13 #22 · Galbraith Update: MK III Not Improved


keithreeder wrote:
So in other words Jeff, you happened to have similar experiences to RG, and therefore everyone else with different experiences is a blinkered, limited, clueless idiot who isn't pushing their camera as hard as "serious" shooters like you and RG?

Niiice.


Nowhere did I say--nor suggest--any of that, Keith. You might consider re-reading what I wrote, or if you lack the attention span, perhaps consider not putting words in people's mouths that only only reinforce your personal opinion of others' opinions. For what it's worth, I did take the time to re-read it just to make sure.

globalkiwi wrote:
Jeff, I've only sporadically followed your saga here, so I don't intend to engage you on the specifics of your experience or complaints - other than to encourage you to send your camera in for the latest fix. Many skeptics were silenced after this most recent repair - including me.


I will, as soon as I don't need the camera for a week or so. Thanks.

Jul 04, 2009 at 04:21 PM
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p.13 #23 · Galbraith Update: MK III Not Improved


My camera was never really bad but all aspects of AF are noticeably more precise and accurate after this fix (maybe still not up to RGs standards, who knows?) but my experience leads me to be suspicious of RGs claims that AF has not improved after the recent fix. For me, the change was easy to see.

Jul 04, 2009 at 05:41 PM
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p.13 #24 · Galbraith Update: MK III Not Improved


Jeff:

My Mark III seems to be better after the fix but I'm still using a D3 and D700 for a figure skating competition July 10-12.

I may try a few shots with the Mark III and 300 f/2.8 for warm-ups and practice but I still can't take a chance that it's 100% right.

Much success,

Lee Woolery
Speedshot Photo

Jul 04, 2009 at 05:58 PM
Jeff
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p.13 #25 · Galbraith Update: MK III Not Improved


willis wrote:
My camera was never really bad but all aspects of AF are noticeably more precise and accurate after this fix (maybe still not up to RGs standards, who knows?) but my experience leads me to be suspicious of RGs claims that AF has not improved after the recent fix. For me, the change was easy to see.


Since there seems to be such a large disparity in the AF performance of MkIII's out there, it may simply be--as RG stated on his site--that his cameras were mostly performing as well as could be expected (of a MkIII), and thus the improvements were significant for some, and more marginal/incremental for others, himself included. It's really quite difficult to know without getting a large number of cameras together, and having them tested using identical protocol. One would assume that Canon has done this by now, and I can only further assume that they likely make changes to production that they don't advise us of, although there appears to be little anecdotal evidence to suggest it.

I appreciate hearing your experience, and I hope this current fix cleans up the accuracy of my camera's other 44 AF sensors.

Thanks to you, too Lee, and I hope once you start putting your 'fixed' MkIII though its paces that you find it adequate for the work that you do.

-Jeff

PS: Not that anyone cares to see more images of a marginally-performing 1D MkIII (especially pre-fix), but here's what I see consistently. The first image is using the center point only; everything works as advertised and is, for the most part, consistent. The second image shows what is typical for any AF point other than center, and I have long sequences of OOF images, as if the camera 'thinks' it's focused (i.e. they are all consistently OOF in the same way, no attempts to adjust, etc.). Hopefully this will all go away once it's gotten this most recent fix, but if it doesn't, I'd have to say my experience will mirror what Rob's experience has been thus far.















Jul 04, 2009 at 06:46 PM




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