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 p.1 #1 · Rebates and Manufacturers. Grins | |
I wish they would stop all these rebate floats and just issue a rebate (REALLY AN INCENTIVE) at the time of purchase. I have seen many here get a little frustrated over when their rebates finally got paid. Well Nikon is good compared to others and usually Symantec is slow but not that bad.
I am now on my third letter to them over a stinking 20 dollars. They didn't see the info though it was glued or stapled right to the page and marked " this is what you want". The glue must of fooled them.
The third letter; First two were nice.
Dear Resubmissions Department,
cc: Symantec Corporation
John W. Thompson, Chairman and Chief Executive Officer
Gary Bloom, Vice-Chairman and President
John Schwarz, President
Mark Bregman, Senior Vice President, Chief Technology Officer
John Brigden, Senior Vice President, General Counsel
Janice Chaffin, Senior Vice President, Chief Marketing Officer
Thank you for your postcard stating the application for refund has been refused. Enclosed please find the copy (all I have left of the information followed to the forms and letter that I sent you originally, the second time).
Note it has the information you asked for and obviously received. That’s those little checkmarks on the left for each step I danced, paddled, waltzed, and spelunkered through to get a stinkin’ 20 dollar rebate.
I am tired of hoops and rebate programs. If you can give a rebate, and pay people to process all these claims, just lower the price and eliminate the BS.
You are wasting, paper, ink, toner, phone calls and my time plus postage for your float. If you need the float that bad we’ll take up a collection and maybe get my LIVE UPDATE on two of my own machines home to work right if the float helps. I never complained to you even after waiting twice as long to get a promised rebates over the years, many years.
Take the idiot who dreams up these rebates “and tell him no desert for eight weeks”. Unless you clean up your room, wash the family dog and pass math in school.
This is stupid and childish.
By the way, Symantec, I deal with consumers using your corporate stuff, you know those license packages we sell for you through the VAR programs with XXXXX Electronics.
There are a couple of new programs coming out from your competitor and maybe change is in the wind. To bad though, we have dealt with you for as long as I can remember, this process over the 20 dollars has really got me p*ssed.
I attached everything with glue to the main sheet. You had to have it and get it or we have a problem with reading skills and working together and I would of never received the idiot post card. On the subject of idiots, this would be a good new chapter for the sequel to Hillary’s Book “It takes a Village – Idiot” or maybe we’ll get the President to look at not leaving anyone’s behind – behind!
It’s all right there on that page I sent you. GLUED TO THE PAGE SO IT WOULDN’T GET LOST ! ! ! ! ! !
I AM just annoyed at the process so to expedite matters this will be the last correspondence you will see from me. That’s four more stamps and an hour of my time to buy your product in simple terms. I spend less time beta testing for two other companies. I will go back and look a lot more seriously at what’s out there and being offered.
The documents are enclosed, I have nothing else left to clip snip, cut, paste, drool, over or get rabid about. Now, I don’t really care whether you send me the rebate or not. I can't afford the tolls after paying for the bridges.
Thank you for your time
Alan Jacobson
CEO – Gearheads INC.
Edited on Aug 15, 2005 at 09:11 PM
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, 
I guess we need to be sending letters to the law makes as well. 
