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How do you answer your calls?
  
 
kardician
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p.1 #1 · p.1 #1 · How do you answer your calls?


Just curious, what do you guys say when answering your business phone?

Do you identify your company?



Jan 03, 2018 at 07:57 PM
InSanE
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p.1 #2 · p.1 #2 · How do you answer your calls?


Hello


Jan 03, 2018 at 08:08 PM
kardician
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p.1 #3 · p.1 #3 · How do you answer your calls?


Not sure if you are serious or not - but that sounds like a personal call. IMHO.


Jan 03, 2018 at 08:15 PM
Sodonn
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p.1 #4 · p.1 #4 · How do you answer your calls?


What? People actually pick up the phone and call


Jan 03, 2018 at 09:28 PM
TheyCallMeJ
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p.1 #5 · p.1 #5 · How do you answer your calls?


Jerry Ghionis talks about how he answers the phone in this podcast.

You can read the transcript if you don't wish to play it. It is mid-way through the podcast but I do encourage anyone to listen in full because Jerry has always been a great communicator.

http://sproutingphotographer.com/20

As for what to talk about, focus on having your clients talk about their wedding day. This way you get to hear their concerns upfront. Then simply offer what they are looking for.



Jan 03, 2018 at 09:53 PM
Tony Hoffer
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p.1 #6 · p.1 #6 · How do you answer your calls?


I used to hate the phone... I'm a millennial after all (sort of). Then I heard a great talk about the power of the phone. Since then I've answered our business line as much as possible and implemented better communication. Now I kind of like phone calls... Except for when it's a parent that's basically treating me like tech support... Which is like 80% of my calls


Jan 03, 2018 at 11:43 PM
MRomine
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p.1 #7 · p.1 #7 · How do you answer your calls?


It seems over the last 6-12 months 99% of my calls are now spam. I only answer the phone if I know the number. Most prospects contact me via e-mail anyway.


Jan 04, 2018 at 12:18 AM
S-Man23
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p.1 #8 · p.1 #8 · How do you answer your calls?


^ Same here with the spam/marketing calls. IF I answer (and that's a big IF) I say "This is Sam..."
Automated callers seem to be waiting for the trigger words of "Hello" or "Hi" and a lot of times this stumps them into silence at which point I hang up.



Jan 04, 2018 at 01:47 AM
 

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LeeSimms
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p.1 #9 · p.1 #9 · How do you answer your calls?


> it's a parent that's basically treating me like tech support... Which is like 80% of my calls

THIS. Holy cow.



Jan 04, 2018 at 03:44 AM
kardician
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p.1 #10 · p.1 #10 · How do you answer your calls?


TheyCallMeJ wrote:
Jerry Ghionis talks about how he answers the phone in this podcast.

You can read the transcript if you don't wish to play it. It is mid-way through the podcast but I do encourage anyone to listen in full because Jerry has always been a great communicator.

http://sproutingphotographer.com/20

As for what to talk about, focus on having your clients talk about their wedding day. This way you get to hear their concerns upfront. Then simply offer what they are looking for.


Thanks for sharing



Jan 04, 2018 at 04:49 AM
nick williams
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p.1 #11 · p.1 #11 · How do you answer your calls?


Hello, Nick Williams speaking.

9 times out of 10 the first thing they say "is that Nick Williams"



Jan 04, 2018 at 10:21 AM
ZachOly
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p.1 #12 · p.1 #12 · How do you answer your calls?


I almost never answer unless I know the number or I'm expecting a call.

When I do answer, it's spam, really odd inquiries ("do you do cake smashes for kids parties?") or asking for information that I don't have off the top of my head like pricing and availability. It's almost always easier to just email/text me your question first and if you want me to call you back then sure.



Jan 04, 2018 at 01:06 PM
jcolman
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p.1 #13 · p.1 #13 · How do you answer your calls?


I always answer with "this is Tony Hoffer". You would not believe how many weddings I book using this method!


Jan 05, 2018 at 02:34 AM
dorota.long
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p.1 #14 · p.1 #14 · How do you answer your calls?


If I don't know the number it means it's a potential client, I always say my name to answer phone. If I know the number, I just say 'hello'. I hope that helps!


Jan 05, 2018 at 03:00 AM
Chris Cooke
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p.1 #15 · p.1 #15 · How do you answer your calls?


"Hello, can you text me please?"
hang up



Jan 06, 2018 at 01:43 AM
Ken_Cravillion
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p.1 #16 · p.1 #16 · How do you answer your calls?


jcolman wrote:
I always answer with "this is Tony Hoffer". You would not believe how many weddings I book using this method!


"Hello, this is Jim Colman" *click*



Jan 07, 2018 at 02:16 AM







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