Home · Register · Software · Software · Join Upload & Sell

Moderated by: Fred Miranda
Username  

  New fredmiranda.com Mobile Site
  New Feature: SMS Notification alert
  New Feature: Buy & Sell Watchlist
  

FM Forums | Forum & Miscellaneous | Join Upload & Sell

1
       2       end
  

Returning an item...
  
 
leroyhbrown
Offline

Upload & Sell: On
p.1 #1 · p.1 #1 · Returning an item...


Would it be fair to say 95% of people on FM would not be willing to return a used item if the buyer is unhappy with gear, or description of product? The money I make on selling something isn't worth it if the buyer is unhappy with item in the end. I mentioned I'd pay for shipping both ways and the guy finally agreed, but ran me the line 95% of people would not take an item for return.


Aug 04, 2017 at 01:34 AM
VictorJB
Offline
• •
Upload & Sell: Off
p.1 #2 · p.1 #2 · Returning an item...


Hi Leroy,

If the item is not as described, I would say a return is always warranted. However, that's the only instance where it's warranted. The sellers on FM are private sellers, they shouldn't have to accept a return because of buyer's remorse for example.

leroyhbrown wrote:
Would it be fair to say 95% of people on FM would not be willing to return a used item if the buyer is unhappy with gear, or description of product? The money I make on selling something isn't worth it if the buyer is unhappy with item in the end. I mentioned I'd pay for shipping both ways and the guy finally agreed, but ran me the line 95% of people would not take an item for return.




Aug 04, 2017 at 03:16 AM
leroyhbrown
Offline

Upload & Sell: On
p.1 #3 · p.1 #3 · Returning an item...


Thanks VictorJB. I obviously didn't feel item was in condition as described by seller. Now I'm out $100 for shipping & he's the one that is upset. Go figure.


Aug 04, 2017 at 05:24 AM
VictorJB
Offline
• •
Upload & Sell: Off
p.1 #4 · p.1 #4 · Returning an item...


Leroy,

Leaving appropriate feedback is always fair in this case. In the future if you feel an item isn't properly described and you can't settle with the seller. Make a PayPal claim for "Item not as described". PayPal will work with you to make things right.

leroyhbrown wrote:
Thanks VictorJB. I obviously didn't feel item was in condition as described by seller. Now I'm out $100 for shipping & he's the one that is upset. Go figure.




Aug 04, 2017 at 05:35 AM
leroyhbrown
Offline

Upload & Sell: On
p.1 #5 · p.1 #5 · Returning an item...


Thanks for the advice VictorJB. I appreciate your time.


Aug 04, 2017 at 05:48 AM
Etherton
Offline
• • •
Upload & Sell: Off
p.1 #6 · p.1 #6 · Returning an item...


Also, take a photo of the package (with return address visible) and another one of the receipt showing tracking, ect... Under the transaction details in PayPal there is a spot to request return shipping. Upload both to PayPal and they'll usually refund the shipping. PayPal now allows you 12 free returns under $30 per transaction per year.


Aug 04, 2017 at 08:38 PM
leroyhbrown
Offline

Upload & Sell: On
p.1 #7 · p.1 #7 · Returning an item...


Thanks Etherton. I'll be sure to take a few photos. Shipping was $50 however and not sure if it will work. But I appreciate the advice & help.


Aug 04, 2017 at 11:17 PM
Etherton
Offline
• • •
Upload & Sell: Off
p.1 #8 · p.1 #8 · Returning an item...


They'll refund up to $30 so you'll be out $20.


Aug 05, 2017 at 03:09 AM
Paul Mo
Offline
• • • • •
Upload & Sell: Off
p.1 #9 · p.1 #9 · Returning an item...


All sales are final - no returns. Please read the description carefully.


Aug 05, 2017 at 01:19 PM
VictorJB
Offline
• •
Upload & Sell: Off
p.1 #10 · p.1 #10 · Returning an item...


Paul,

If someone sold you a lens that they said was a 10+, used photos of the lens when it was brand new and then you received a lens that looked like it's been to war, you would surely be asking for a refund. PayPal would also back you in this instance.

Paul Mo wrote:
All sales are final - no returns. Please read the description carefully.




Aug 05, 2017 at 05:18 PM
 

Search in Used Dept. 



ckcarr
Online
• • • • •
Upload & Sell: On
p.1 #11 · p.1 #11 · Returning an item...


When I've sold expensive gear (and bought also), I work a deal with the buyer or seller that there is a 24 hour inspection time on the equipment. No longer though. I don't want someone using it all weekend, or for a few days and then they're thinking to themselves "Maybe I should have bought the Sigma instead..." THAT's not a good reason to return. The need to inspect, test, and agree it's what they expected. And I do the same..


Aug 06, 2017 at 01:01 AM
Etherton
Offline
• • •
Upload & Sell: Off
p.1 #12 · p.1 #12 · Returning an item...


Completely agree on the "buyers remorse" return aspect - private sellers here, not Walmart - but if it not as described, that's another matter.


Aug 06, 2017 at 01:16 PM
anthonysemone
Offline
• • • • •
Upload & Sell: On
p.1 #13 · p.1 #13 · Returning an item...


Be aware that Buyer may be using his dissatisfaction as a tactic to get you to lower the amount he has to pay , eg.,

"Given the obvious defects that you've failed to disclose, if you refund me $xxxx, then I'll keep the item." My policy is that I will accept a return w/o argument provided that, upon its return paid for by Buyer, I will carefully inspect it, compare serial #'s between sold and returned item, compare relevant pictures and operational integrity, and, if in same condition as when I sent it, I'll refund all money to Buyer and add (or cross off) said Buyer to me list of folks I won't deal with in the future.

On another site I sold a guy a pristine 105/2.8 VR Micro. He swore up and down it took crummy pictures: OOF no matter what he did. I said return it: he did in the required condition and I refunded his $ in full; He paid for shipping back. It turned out he didn't know how to operate the switch to engage the AF. His loss



Aug 06, 2017 at 01:55 PM
mogud
Offline
• • • •
Upload & Sell: On
p.1 #14 · p.1 #14 · Returning an item...


All the above comments are the reason why I sell gear locally. The potential buyer and I meet in a public spot, usually a donut shop, and the buyer can inspect, take pictures, test, whatever. If buyer is happy, funds are exchanged and I get the buyer to sign a bill of sale which basically states no warranties, no returns, as is where is. I'm not Adorama given the selling price. Never had anyone complain or refuse to sign.

I also won't buy anything here from someone who I don't recoginize from many posts on other forums. Anybody who sells gear here using pictures which don't represent the items for sale is a scammer. Fred should be contacted and a claim started with PayPal. Simple....



Aug 07, 2017 at 05:59 PM
Donniel
Offline

Upload & Sell: On
p.1 #15 · p.1 #15 · Returning an item...


This is simple... he had buyers remorse. It was described exactly as is. I've never had bad feedback before because I never try and screw someone over. Also this was a PayPal gift payment. I didn't have to accept the return. PayPal will not reimburse for a payment thru gift. If I was trying to con someone, I wouldn't have agreed to take it back.


Aug 08, 2017 at 04:41 AM
ckcarr
Online
• • • • •
Upload & Sell: On
p.1 #16 · p.1 #16 · Returning an item...


Donniel wrote:
This is simple... he had buyers remorse. It was described exactly as is. I've never had bad feedback before because I never try and screw someone over. Also this was a PayPal gift payment. I didn't have to accept the return. PayPal will not reimburse for a payment thru gift. If I was trying to con someone, I wouldn't have agreed to take it back.


Who are you and what are you talking about? Are you a participant in the transaction? I don't see any prior posting.




Aug 08, 2017 at 01:03 PM
Donniel
Offline

Upload & Sell: On
p.1 #17 · p.1 #17 · Returning an item...


Read what I wrote sir and use common sense.


Aug 08, 2017 at 01:13 PM
DanBrown
Offline
• • • •
Upload & Sell: On
p.1 #18 · p.1 #18 · Returning an item...


Donniel wrote:
Read what I wrote sir and use common sense.


Where is the original posting for the item? Was it deleted?



Aug 08, 2017 at 02:46 PM
Donniel
Offline

Upload & Sell: On
p.1 #19 · p.1 #19 · Returning an item...


If you look hard enough you will find it. You can't delete listings. I swear I wonder if people look to find drama.


Aug 08, 2017 at 02:48 PM
DanBrown
Offline
• • • •
Upload & Sell: On
p.1 #20 · p.1 #20 · Returning an item...


Donniel wrote:
If you look hard enough you will find it.


I think that's a microaggression. I have an internal conflict going on right now, between feeling victimized and being offended. Only time will tell which emotion wins out. Now where's my safe space?




Aug 09, 2017 at 01:02 AM
1
       2       end






FM Forums | Forum & Miscellaneous | Join Upload & Sell

1
       2       end
    
 

You are not logged in. Login or Register

Username     Reset password