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BH Photo Customer Service
  
 
Dragonfire
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p.2 #1 · p.2 #1 · BH Photo Customer Service


henryp wrote:
Can I help?

Henry Posner
[email protected]
B&H Photo-Video


I dislike Henry Posner BUT his sales and customer service personel have always been knowledgeable and courteous.




Aug 22, 2017 at 01:54 AM
sjms
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p.2 #2 · p.2 #2 · BH Photo Customer Service


Dragonfire wrote:
I dislike Henry Posner BUT his sales and customer service personel have always been knowledgeable and courteous.



I will assume that you have had personal dealings with him? is your dislike personal or professional in nature?



Aug 22, 2017 at 02:58 AM
Dragonfire
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p.2 #3 · p.2 #3 · BH Photo Customer Service


sjms wrote:
I will assume that you have had personal dealings with him? is your dislike personal or professional in nature?


It was professional and involved Philadelphia Ins.




Aug 22, 2017 at 10:45 AM
sjms
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p.2 #4 · p.2 #4 · BH Photo Customer Service


Insurance?


Aug 22, 2017 at 12:16 PM
henryp
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p.2 #5 · p.2 #5 · BH Photo Customer Service



sjms wrote:
I will assume that you have had personal dealings with him? is your dislike personal or professional in nature?


Dragonfire wrote:
It was professional and involved Philadelphia Ins.


For the record, I have no idea what this might be about.

Henry Posner
[email protected]
B&H Photo-Video




Aug 22, 2017 at 01:45 PM
sjms
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p.2 #6 · p.2 #6 · BH Photo Customer Service


I kind of have a feeling that way


Aug 22, 2017 at 02:09 PM
Dragonfire
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p.2 #7 · p.2 #7 · BH Photo Customer Service




For the record, I have no idea what this might be about.

Henry Posner
[email protected]
B&H Photo-Video



Henry, you don't remember how Philadelphia Ins force to to return my 1DsIII?

Shall we ask William Benecke of Phil. Ins ...

I do have the file ...




Aug 22, 2017 at 03:20 PM
Dragonfire
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p.2 #8 · p.2 #8 · BH Photo Customer Service


sjms wrote:
I kind of have a feeling that way


I kind of know...




Aug 22, 2017 at 03:21 PM
henryp
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p.2 #9 · p.2 #9 · BH Photo Customer Service


Dragonfire wrote:
Henry, you don't remember how Philadelphia Ins force to to return my 1DsIII?


Off the top of my head, no I don't, but right now it seems to have been a past incident, now settled, whether to your satisfaction or not. So, while I regret your dissatisfaction I'm not sure there's any benefit to the forum in resurrecting it.

Henry Posner
[email protected]
B&H Photo-Video




Aug 22, 2017 at 03:41 PM
rstoddard11
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p.2 #10 · p.2 #10 · BH Photo Customer Service


B&H is my go to. They have processed millions of transactions. I really don't care to hear about one person's singular story on this site.


Aug 22, 2017 at 04:37 PM
 

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MT49
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p.2 #11 · p.2 #11 · BH Photo Customer Service


I've had nothing but great experience with B&H. Super fast shipping and almost always has what I'm looking for in stock! I recommend them to everyone. Computer parts to camera gear.


Aug 22, 2017 at 04:43 PM
sjms
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p.2 #12 · p.2 #12 · BH Photo Customer Service


Dragonfire wrote:
I kind of know...



i have no doubt you think you do



Aug 22, 2017 at 04:44 PM
Dragonfire
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p.2 #13 · p.2 #13 · BH Photo Customer Service


Henry, are you telling me you don't remember?

Lets recap

UPS lost the shipping label they affixed to the 1DsIII I was shipping to Toshio for a cleaning, and because there was a small piece of B&H tape on the box, from a purchase I made, UPS brought the package to B&H.

A B&H employee found my business card with my camera and call me to inform me B&H had my camera and that he would return it to me the next day.

My insurance company had already been contacted and when the camera did not arrive Philadelphia Ins had to make numerous calls to arrange the return.

I distinctly recall William Benecke informing you that you had no standing and Philadelphia will not answer your questions.

Are you starting to remember ... ?

We always wondered why it took 5 weeks to return the camera.



Aug 22, 2017 at 05:46 PM
Dragonfire
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p.2 #14 · p.2 #14 · BH Photo Customer Service


Henry - B&H Photo will pay $3.2 million to settle federal discrimination case

https://www.dpreview.com/news/3113418569/b-h-photo-will-pay-3-2-million-to-settle-federal-discrimination-case



Aug 22, 2017 at 06:18 PM
henryp
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p.2 #15 · p.2 #15 · BH Photo Customer Service


Dragonfire wrote:
Henry, are you telling me you don't remember?


I don't recall, and I don't recall who William Benecke is.

Henry - B&H Photo will pay $3.2 million to settle federal discrimination case

Are you addressing this to me because you think I'm unaware of it? :-)

B&H Agrees to Settle Outstanding Government Claims

Henry Posner
henry[email protected]
B&H Photo-Video



Aug 22, 2017 at 06:30 PM
Dragonfire
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p.2 #16 · p.2 #16 · BH Photo Customer Service


I don't recall, I don't recall...

Your attorneys taught you well.




Aug 22, 2017 at 06:43 PM
DanBrown
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p.2 #17 · p.2 #17 · BH Photo Customer Service


Dragonfire wrote:
I don't recall, I don't recall...

Your attorneys taught you well.



I hope you are successful in overcoming a victim mentality.




Aug 22, 2017 at 06:52 PM
Dragonfire
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p.2 #18 · p.2 #18 · BH Photo Customer Service


DanBrown wrote:
I hope you are successful in overcoming a victim mentality.



Philadelphia Insurance would have been Henry's victim, I would have been paid and purchased a 1D X, and it does appear from the Federal Law suit that there are many victims.

You should address your concern to them.

Henry Posner - Liking anyone that attempts to refute me confirms your Victim status.





Edited on Aug 22, 2017 at 08:10 PM · View previous versions



Aug 22, 2017 at 07:22 PM
AvianScott
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p.2 #19 · p.2 #19 · BH Photo Customer Service


DanBrown wrote:
I hope you are successful in overcoming a victim mentality.



+1

It seems UPS screwed up, he has his camera back (maybe it took a little longer than he would have liked), and Henry, who probably deals with hundreds of people in any given week, is supposed to remember this one incident? Come on, Dragonfire, this is simply bush league on your part.



Aug 22, 2017 at 08:14 PM
henryp
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p.2 #20 · p.2 #20 · BH Photo Customer Service


Dragonfire wrote:
Henry Posner - Liking anyone that attempts to refute me confirms your Victim status.


Liking someone's comment means I liked their comment. It isn't ALL about you.

Henry Posner
[email protected]
B&H Photo-Video



Aug 22, 2017 at 08:15 PM
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