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Profoto B1X battery recall
  
 
henryp
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p.1 #1 · p.1 #1 · Profoto B1X battery recall


http://profoto.com/int/b1x-battery-recall

Message for all Profoto B1X battery users

Dear Profoto user,

Unfortunately, we have discovered a potential safety issue with our new Li-Ion Battery MkII for B1 and B1X (product number 100399). We have therefore decided to execute a product recall for product number 100399.

Note that the recall only concerns the battery, and it affects all B1X kits and B1X batteries that you might have purchased. Please do not use your new B1X or your B1 with the new B1X batteries (product number 100399).

You can, however, use your B1X unit with the B1 battery (product number 100323).

In the meantime, please contact your local dealer for information on how to replace your battery with a B1 battery.

Keep the battery still. Do not move or handle the battery.

If you have any further questions, do not hesitate to contact our local offices

We are very sorry about the inconvenience this may cause.

Sincerely,
Profoto AB

Henry Posner
[email protected]
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May 22, 2017 at 07:45 PM
NCAndy
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p.1 #2 · p.1 #2 · Profoto B1X battery recall


So is Profoto replacing the new B1X battery with a new improved B1X battery eventually, or are we back to the lower capacity B1 batteries for the foreseeable future?


May 22, 2017 at 07:50 PM
colinm
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p.1 #3 · p.1 #3 · Profoto B1X battery recall


henryp wrote:
Keep the battery still. Do not move or handle the battery.


Yikes. Some factory missed something big there.



May 22, 2017 at 11:25 PM
rico
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p.1 #4 · p.1 #4 · Profoto B1X battery recall


If Boeing can screw up Li-ion batteries on their flagship airliner, then no product launch is safe. Kudos to Profoto for recalling in a timely way.


May 23, 2017 at 01:29 AM
Elijah
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p.1 #5 · p.1 #5 · Profoto B1X battery recall


Sometimes people demand so much from companies and expect everybody to nail their products 100%. every. time.

Ain't gonna happen, folks.

We're humans after all.



May 23, 2017 at 04:04 AM







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