igmolinav Offline Upload & Sell: Off
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p.1 #1 · p.1 #1 · Shipping - Do I have a right to a signature?? | |
Shipping - Do I have a right to a signature??
Hello,
I am a student and I have been doing field work this summer as far away as
some two thousand eight hundred miles away from home.
Fortunately, this interesting experience comes to an end in approximately two
weeks from today.
On August 5th, I ordered a small package containing an adapter for old C/Y
lenses and a couple of used hoods and step-up rings from a retail store.
At check out, I was given the choice to opt for different shipping options. I
chose two-day shipping with UPS.
My order was to be sent to California to my uncle's address. My uncle is often
away from home due to work, but he has the confidence that when he is away
packages will arrive safely in his building.
To my unluck, the UPS driver left the two small packages, (one order, but divided
by the seller into two small packages of 0.8 lbs.), at the front door and required
from none any signature.
In the past two weeks, I have had the chance to talk to my uncle, I have come to
realize that he doesn't have the package. I have called UPS and they said that
they could make an investigation if the seller asks them to do so. I spoke to the
retailer yesterday and the agent I spoke to doesn't want to do it.
I also asked UPS who had signed the package and they said none and that the
package was not required to be signed.
I honestly found that statement very funny and I was laughing inside myself.
I mean, what is the bother or the point of the retailer to offer up to nine or ten
different shipping options with different couriers if every option will be as good,
or less good than sending it by regular post.
I mean, I think one of the points or advantages of using those courier express
services, at least to many clients, may not always have to do entirely with the
speed of delivery and/or the safety in handling, but in my view, and in many
persons' view, but with the certitude of delivery to a person at the other end.
It is one of the most important factors, in my view again, tha the ordered
merchandse be delivered to somebody; a person who at the other end receives
and signs the delivery.
Anyways, I will call the dealer again sometime later. I appreciate
all your thoughts and comments.
Thank you very much in advance, kind regards,
igmoliav : ) !!!
P.S. I wonder if Pay Pal would be willing help me a bit in any way.
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