Dustin Gent Offline Upload & Sell: Off
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so i sent in my D600 in fall of 2014. A few months later, the spots were back - however there was not enough "down" time for me to send it in.
Today, i decided was the day to send it in, so i can have it back in time for fall color goodness. I go to their website, and notice a disclaimer stating that if you have previously had the service done, to call them to get directions on what to do.
I call them, and they were super nice. They did ask me where i bought this, what retailer, etc. I told them I bought it used from a private party on eBay. She said ok. I told her i had a receipt showing payment and such.
They transferred me to a supervisor, and she said i need to send two unedited files (if resized, it states to use a Nikon program to retain exif data). When i took the two exposures (one at f/11 and one at f/16) and checked them out, man there is a TON of dust at f/16, but surprised i could see a "few" at f/11. The surprising thing is the two 30MB files uploaded no problem.
Of course they are closed on the weekend, but they will get back to me to instruct me what to do. Their website states they will replace the camera with a new one (D610).
Anyone else notice this change on their site? I always thought you have to ask them nicely to swap out cameras.
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