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Archive 2015 · How to disassemble a Tiffen variable ND filter?

  
 
ELinder
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p.1 #1 · p.1 #1 · How to disassemble a Tiffen variable ND filter?


Can someone point me to a tool or technique on how to unscrew a Tiffen 77mm variable ND filter? Mine has developed so much haze on the inside between the filters that it is useless. I need something that will fit in the inner slots so I can twist and remove the upper glass.

Erich







Sep 11, 2015 at 11:05 AM
sjms
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p.1 #2 · p.1 #2 · How to disassemble a Tiffen variable ND filter?


send it back. they should warranty it.
the have a 10 year warranty
http://www.tiffen.com/warranty.html
bottom of list.

you attempting to do this yourself w/o the proper ring wrench may have possible consequences you may not care for. in addition your warranty will be void.



Sep 11, 2015 at 11:16 AM
ELinder
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p.1 #3 · p.1 #3 · How to disassemble a Tiffen variable ND filter?


Oh, didn't realize the warranty was that long, as I can't find any of my papers for it.

Will do, thanks.

Erich



Sep 11, 2015 at 11:31 AM
sjms
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p.1 #4 · p.1 #4 · How to disassemble a Tiffen variable ND filter?


do you know where you purchased it from?


Sep 11, 2015 at 11:48 AM
ELinder
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p.1 #5 · p.1 #5 · How to disassemble a Tiffen variable ND filter?


Online somewhere. I emailed their tech support and explained, I'll post back what they say.

Erich



Sep 11, 2015 at 11:56 AM
sjms
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p.1 #6 · p.1 #6 · How to disassemble a Tiffen variable ND filter?


use the telephone. its much more direct and to the point. you have a better chance finding out what you need to know in minutes rather then whenever.

800-645-2522



Sep 11, 2015 at 12:08 PM
howardm4
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p.1 #7 · p.1 #7 · How to disassemble a Tiffen variable ND filter?


the fact that they've been on the market for < 10y kind of negates the need for a receipt but not the stupidity of the customer service people.

Give them a call.



Sep 11, 2015 at 12:19 PM
ELinder
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p.1 #8 · p.1 #8 · How to disassemble a Tiffen variable ND filter?


After going back and forth a few times because I don't have the original receipt to prove I bought it from an authorized reseller, Tiffen stepped up and issued me a warranty RMA anyway to either repair or replace the filter. That's what I call standing behind your product.

Erich



Sep 17, 2015 at 10:20 AM
sjms
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p.1 #9 · p.1 #9 · How to disassemble a Tiffen variable ND filter?


good news


Sep 17, 2015 at 01:27 PM





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