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p.2 #9 · p.2 #9 · Has Anyone Cancelled Adobe Creative Cloud? | |
chez wrote:
Let's try something else. Let's say you rent out a room to someone on a monthly basis. The person pays you $500 the 1st of every month. The renter decides after only 1 week, they want to leave. Now let's say you are a good guy and give back say $200 back to this renter because he is leaving part way through his contract. So the renter is getting $200 back, is not having the privilege of staying in the room anymore...just like someone canceling their subscription with Adobe early.
If you were this renter, would you feel ripped off getting $200 back from your contract? Would you feel hard done by not being able to stay in the room after you decided to leave? Do you think anyone would ever refund part of your rent if you left on your on accord part way through the month?
Why then do you feel Adobe is ripping you off by giving you part of your payments back even though you made a contract with Adobe to pay for a full year of subscription. If you want to continue to use Adobe products, just simply adhere to the contract you signed and keep paying for the rest of the year. If you truly don't want to use Adobe products anymore...then stop and Adobe gives part of your agree to monies back. Seems very logical to me...but you and I see the glass differently, at least when it comes to the big bad Adobe.
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Once again you simply choose to gloss over the issue that is the topic of discussion.
This latest analogy of yours is even further off the path of this discussion.
1. If you cancel a new CC subscription within the first month ... not only will Adobe refund the fee for that month ... they will also allow you to use the software fully until the end of that month. So your reference to a boarder leaving after one week off the mark. It doesn't fit.
That is a gracious gesture.
2. I NEVER, not once, EVER stated Adobe was "ripping off" anyone. I never said the agreed upon terms were unfair. In fact I clearly stated the opposite. (Remember when I said , "I agree a deal is a deal," earlier in the discussion? If you believe otherwise, that is purely a result of your own imagination and incorrect observation. Now who's glass is half empty?
3. The actual Adobe cancellation policy states:
Cancellation
We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support.
(Did you notice Adobe even distinguishes the transaction under discussion as billing the customer ... not a refund?)
I merely pointed out what you consider a refund is actually a penalty for early cancellation. Adobe is not "giving" any money back to anyone, they are simply willing to accept and collect only half of the remaining fee, for which they offer nothing in return to the subscriber except fond memories of the transaction. Yet you simply refuse to admit the difference.
Sorry, but your "logic" is flawed, as well as your analogy. Keep trying though, you may hit the target sooner or later.
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