RobertLynn Offline Upload & Sell: Off
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Kathy White wrote:
If they never did do it then they owe me about 400 dollars.
I do not know if they is something that they did at one point, and then stopped. I just remember quite a bit of brouhaha around our FM water cooler, so I telephoned my CPS representative. I also was able to speak to a tech in the Jamesburg facility (believe that or not).
I was able to glean some information from the representatives.
1: The same techs work on CPS goods, as on the other goods. While certain techs may exude more proficiency on certain goods (for example, the guy who just started out (if there is such a thing) isn't tearing apart a 600mm lens.
2: The people who unpack the goods, aren't the same people who work on the goods. Often times, the help (especially during peak seasons) are temp workers, (and this isn't me being a prick, this is their words) who "English isn't a first language."
3:Lenses and bodies are brought to spec, not together, but on their own. This is an area of confusion, because some of the work orders will say things like "Checked with Cx lens" or equally ambiguous language, that would lead you to believe that your equipment was calibrated against one another. Why would they calibrate one lens to one body, when many people who use these pieces of equipment often own more than one body, for the lens to be used against? For example, if I sent my 24-70 in to be calibrated against 1 of my 1DIVs, I'd effectively be making that lens "less than optimal" on 3 other bodies. Not very desirable. Or when you go to sell the lens, what do you say? This lens was calibrated to my body? You've eliminated your market. Or if they bring the body to the lens? Does that make it worthless for other lenses? See the problem here? It doesn't take much to see that this practice isn't practical. Simply put, lens to spec. Body to spec. Done.
This phone call took place (and I'm pretty sure I remember this, because I was highly annoyed) when I read that my 70-200 2.8IS I and one of my 1DIII were calibrated against one another. The language in the write up would've led you to believe that, but a phone call cleared that up.
NOW- this is all "let the buyer beware." Another user may have called up Canon and heard a completely different story. As with anything, there's a lot of dross on the internet, and you've got to do a little bit of sorting, to figure it out. As for me, I have nothing to gain by giving you false information. I'm only relaying what I've been told during a phone call, that took place a few years ago. The plus side for me is that I have a very, very good memory.
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