MaryO Offline Upload & Sell: Off
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Thank you so much for your suggestions, James. My issues had been ongoing for months and it was still under warranty when I sent it in for the focus to be repaired and that's when I was told the frame was cracked. I couldn't believe it. They returned it to me saying the warranty was void due to heavy impact damage despite me not dropping or abusing it and it having virtually no external damage. I challnged it, and was asked to send it back. I'm still waiting to hear from them, so Nikon has it now.
I certainly hope it doesn't come to that, though. Although your solutions are better than nothing, I can't imagine paying $3000 for a camera, babying it and having to glue it together with crazy glue, baby it more and not have use of the tripod mount.
re:Engineering analysis: I am no engineer, but I have read what hans had posted earlier as well as what had been discussed in another forum (where someone had cross posted) and it was very concerning to me, particularly when one person contributing opened up a D810 and it was obviously reinforced in the exact same area (rear casting) where my camera and others had broken. If it was not a problem, why would nikon redesign that area and reinforce that specific part?
As far as it not being widespread, I have not conducted a widespread survey, but it became suspicious to me when the first hit I got on an Internet search for "D800 for parts only" after being told by Nikon that my camera was beyond repair was one with a break in the exact same part (not exact same position, but millimeters away).
That's when I posted here, and since then I have personally corresponded with 7 or 8 others who have had the same break. They were also told beyond repair, and just replaced them.
That was very curious to me.. Why would someone just accept and move on? That quesrion was also posed on the other forum when someone asked "why selective consumerism?" posing the quesrion that if it was a car (in warranty or even out!) with no exterior damage, used as indicated and not abused, but suddenly wasn't workijg and was found to have a major interior component cracked in half, no one would accept that. Why with a camera?
That bothered me too.. And I thought about it and I think I may have the answer: Most people who own a D800 are professionals, and of those, most are seasoned professionals. But not all. There are some hobbyists and some "just starting" professionals like me. I'd been a hobbyist for years, but recently started a full time business.
This was my first full frame body. I researched and saved for a long time. It was a big deal to me. I'm not saying it wasn't to the others, but most of the folks I spoke with had other backup bodies, they'd switched out and tried out so many different models over the years, and it's not a big deal to try one, see it and and get another. And they have insurance. That was going to my next purchase after my warranty expired, but unfortunately I never got there.
So there have been others, quite a few. The difference is they have backups and full coverage and just wrote it off to insurance and moved on ..until they heard of others, and are now speaking up.. so it was more of a nuisance to them. But yes, there are others.
I'm not saying the others took it lightly, but again, they had backup and coverage, wrote it off and moved on. I don't have that luxury and the business that i started has come to an abrupt halt. That's why you're hearing more from me.
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