mitesh Offline Upload & Sell: On
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Soooo... a little update one month later. I still have not received the camera back from CPS.
After the initial inspection and quote of about $150, they sent me a revised quote that informed me of several parts that were "corroded" and would need replacement. The new estimate was $450 (incl. discount). I approved the repair and patiently waited a week and regularly checked repair status online. Then two weeks. Called for a status update and was told they were waiting for some software to be sent from Japan. Sounded weird, but ok. After another week, called again and was told they were waiting for a part and had no ETA for me. That was a week ago. Still no camera and no expected date of completion. CPS won't let you speak to a tech, so I really don't know what's up, but I'm more than a bit surprised that any repair could take a month. Fortunately, I do have another camera, but it's a bit worrisome to have an expensive camera out for repair for a month with no telling when it will be returned.
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