morby Offline Upload & Sell: Off
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Hey there FM people! I need some insight. When I get an inquiry I always send out some basic pricing information. I don't typically send out all pricing info (unless they ask), because I don't want people to get lost in the pricing details after my first email response. I feel that my initial pricing reponse is clear, but recently I had two people confused and thinking than I'm priced way lower that I actually am. Here is an example of an email from today with my basic pricing info and then her response...
MY EMAIL
Hello Kristy! Thanks for contacting me about your wedding. I am available for your date. "My "a la carte" pricing starts at $3300. With the "a la carte" pricing you can build your own package according to your budget and what you'd like to get. For every wedding I do all day coverage (not an hourly rate) and you can add digital images, engagement session, albums, co-shooter "a la carte".
I also offer wedding photography packages and they start at $4600. Each package includes all day coverage, the digital images, a 12x12 album and a print credit.
Would you like to set up a meeting to discuss what I offer in more detail?
I look forward to hearing from you!
Mike
HER RESPONSE
Hey Mike,
Spoke with my parents and they were wondering if they wanted all day coverage, the digital images, 2 photographers and a photo album is the price the $3300? If not could you give me a price for this type of package.
Thanks again for everything and I look forward to hearing from you.
Kristy
The package she wants is $5900, but she thinks from my email that it could possibly only be $3300. This happened another time recently, but it was in the meeting and it got really awkward. This almost never happens, but since it just happened twice in a few weeks I'm wondering if I need to add more detail.
Thoughts? Any suggestions on how I can word things better?
Thanks!
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