Home · Register · Join Upload & Sell

Moderated by: Fred Miranda
Username  

  New fredmiranda.com Mobile Site
  New Feature: SMS Notification alert
  New Feature: Buy & Sell Watchlist
  

FM Forums | General Gear-talk | Join Upload & Sell

  

Archive 2014 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***

  
 
earthguy88
Offline

Upload & Sell: Off
p.1 #1 · p.1 #1 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


BEWARE! BEWARE! BEWARE!

United Camera using fraudulent practices.

Here's my scenario.

I sent in a Nikon SB600 to get repaired for self intermittent random firing of the flash
even when on standby.

OK, so it was supposed to be an easy change the mainboard and walla fixed......NO SUCH JOY.
They kept returning it, not once, not twice, not THREE TIMES but 4 TIMES!!!!!
They kept saying there is nothing wrong and it has something to do with my DSLR. Wrong!
I sent them a video clip when on the stand without mounted on my DSLR. SAME problem.
I tried to be patient. More patient than others I would say.

FINALLY, put a complaint to the BBB and they offered a check to resolve the issue.
They gave me the run around as I suspected.
Told me they sent the check out USPS. Didn't get it. Mails don't get lost in the mail, especially in this day and age.
They sent out a second check via USPS priority with trkg# DIDN'T EXIST.
They sent it UPS with delivery confirmation. Check finally came, deposited it but to no surprise it bounced!


Another scenario.
Sent in a D3 to get housing replaced and was expected to get it in 1-2 weeks......
ended up 5 weeks!!! They kep giving me excuses it's coming it's coming.
THEY were waiting for a shipment from CHINA that's why it takes so long.
IF they know that let customers know. Photographers have use for their equiptment on a certain time frame hello?
And, when I finally got it back the lock button was loose as a leaf blowing in the wind. Didn't have time for their NOTORIOUS BS so I sold it and took a loss.


THESE PEOPLE ARE CON ARTISTS!!!
DO YOURSELF A FAVOR and SAVE YOURSELVES THE GRIEF AND HEARTACHE.

DO NOT I REPEAT DO NOT USE UNITED CAMERA.
THEY made a mistake in their store name. They meant to say UNITED BS CAMERA.

They are like those scam stores that sell DSLRS, and other equiptment cheap on 42nd ST.
Times Square in the 90's and omit batteries, accessories you name it.

I AM GOING TO SUBMIT ANOTHER BBB complaint. THEY ALSO ALREADY have many
consumers COMPLAINING THE SAME. I am not the only one.

I WILL ALSO complain to the DEPT. OF CONSUMER AFFAIRS.
Yes, folks you can do these actions to CLOSE THESE manipulative companies out of practice.

I have been nothing more than patient with them and am NOT posting this for any
retaliation, revenge and any other negative way. I just want companies to be fair and NOT to get swindled by their DECEIVING ways on a whim.




Jul 23, 2014 at 07:27 AM
Rob Whiting
Offline
• •
Upload & Sell: Off
p.1 #2 · p.1 #2 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Wait,

You say their BS is "notorious". You had a bad experience with them once, then you sent something else to them to get fixed?

Why not send your stuff to somewhere more 'reputable' in the first place?



Jul 23, 2014 at 08:00 AM
hijazist
Offline
• • • •
Upload & Sell: On
p.1 #3 · p.1 #3 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Sorry to hear about your misfortunes with them.

You also seem to have lost the battle with your Caps Lock

Edited on Jul 23, 2014 at 04:04 PM · View previous versions



Jul 23, 2014 at 08:29 AM
sjms
Online
• • • • • • •
Upload & Sell: On
p.1 #4 · p.1 #4 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


hijazist wrote:
Sorry to hear about your misfortunes with them.

You also seem to have the lost the battle with your Caps Lock



amongst other things



Jul 23, 2014 at 09:01 AM
Dustin Gent
Offline
• • • • •
Upload & Sell: Off
p.1 #5 · p.1 #5 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


using budget "repair shops" to save a few buck instead of going through APS or Nikon, are you surprised?


Jul 23, 2014 at 12:36 PM
millsart
Offline
• • • • •
Upload & Sell: Off
p.1 #6 · p.1 #6 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


KEH, Precision Camera etc have proven to be reliable and lower cost alternatives to Nikon factory service or APS

APS will be faster of course, but you are paying a premium for turn around time.

Nikon service seems variable, I've gotten stuff back really quick, other times its been a few weeks. Little cheaper than APS

KEH and Precision can take 3 weeks or so, but can be half a much



Jul 23, 2014 at 05:49 PM
sandycrane
Online
• • •
Upload & Sell: Off
p.1 #7 · p.1 #7 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Sounds to me like you had inflated expectations.
As anyone who repairs equipment can tell you repairing intermittent problems is a crap shoot at best. You probably sent them the flash 4x for a problem they never saw.
As far as replacing the housing on a D3, I can imagine replacing the "housing" is a really big job demanding hard to get parts.
I really see nothing that would that justifies your HOWLING.

Edited on Jul 28, 2014 at 09:23 PM · View previous versions



Jul 28, 2014 at 08:46 AM
killersnowman
Offline
• • • •
Upload & Sell: Off
p.1 #8 · p.1 #8 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Fool you once... Shame on them.
Fool you twice...



Jul 28, 2014 at 05:58 PM
PatrickE
Offline
• •
Upload & Sell: Off
p.1 #9 · p.1 #9 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Earthguy, where is United Camera located?


Jul 28, 2014 at 06:06 PM
sjms
Online
• • • • • • •
Upload & Sell: On
p.1 #10 · p.1 #10 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


the question should be where is Earthguy88 now? like more then a few only seemed really interested in the B&S thread.

to answer your question:

United Camera Service Center

Tower Lane Business Park
1062 Tower Lane
Bensenville, Illinois 60106

http://www.unitedcamera.com/



Jul 28, 2014 at 07:01 PM
PatrickE
Offline
• •
Upload & Sell: Off
p.1 #11 · p.1 #11 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Thanks SJMS.

I wanted to verify the location in case more than one United Camera exists.

Several months ago I drove the eighteen miles to United Camera to have my 5Dc cleaned. I had never used United prior to this visit.

The facility is in a very nice business complex and the front of the house staff were very efficient and pleasant. They told me they would call me when the camera was finished.

Two days later I get a call from United informing me the camera was ready for pick-up. The technician went on to tell me the sensor was very dirty, which I knew, and that they had replaced the focusing screen. I was unaware of the bad focusing screen. I asked him how much this was going to cost and he responded with “Nothing.” I asked why and he said they have a policy that “It’s Fixed Right The First Time Or It’s Free” He then went on to tell me that the 5Dc has a history of having a dirty sensor and that I would see debris on the sensor once I got it home and then would bring it back for a re-cleaning so they would not be charging me. I asked about the cost of the focusing screen and he said no charge and hoped that I would bring my other cameras in in the future for maintenance work. You bet I will!

The 5Dc is no longer listed on their web site as a camera they repair.

When I picked up the camera it was shrink-wrapped and packed in a form fitted box with a sticker that said “No Charge.”

All I can say is that I don’t know where “Earthguy88” is coming from, as my experience with United Camera was top notch. I fully intend to give them my entire out of warranty business as well as cleanings.



Jul 28, 2014 at 07:43 PM
jcolwell
Online
• • • • • • •
Upload & Sell: On
p.1 #12 · p.1 #12 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


Yeah. It almost sounds like he has some kind of grudge against them. As mentioned earlier, some parts of his story don't hang together very well. Like, "why did he go back a second time when the first was so bad?". He actually repeated his original post with a slightly different title about two days after posting this one. Fred deleted it pretty fast.


Jul 28, 2014 at 10:11 PM
Pavel
Offline
• • • • •
Upload & Sell: Off
p.1 #13 · p.1 #13 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


whatever the case with United Camera .... Earthguy sounds so far less professional, that I suspect some of the truth may have been bent, at about the time his keycap, locked up on him.


Aug 07, 2014 at 01:14 PM
Imagemaster
Offline
• • • • • • •
Upload & Sell: On
p.1 #14 · p.1 #14 · UNITED CAMERA REPAIRS***SCAM***SCAM***SCAM***


FM forum rules: Do not use all CAPS in postings or thread titles.

Do you know what all CAPS means



Aug 08, 2014 at 10:58 AM





FM Forums | General Gear-talk | Join Upload & Sell

    
 

You are not logged in. Login or Register

Username       Or Reset password



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.