Upload & Sell: Off
Paul, I want to make a "Mohs scale of hardness joke" here but I won't.
I don't want anybody to lose their job nor be demoted, but...
1. "In the absence of the lens..." which they obviously found and placed at the bottom of the returned "stuff"
2. It's a poor idea to pack things of this nature, so they can rub together. Transmission gears mesh, not photo "gears". This is not science!
3. I learned my lesson. From now on, I won't overestimate them and will give each sensitive component an appropriate cap or cover. Which is to say, every body with a cap and every lens covered ass to face.
4. Yeah, unfortunately the skin of the zoom was abraded and dented by the feral, naked, wanderlust 22mm which should have been attached to the M body had they any sense. You know, just as I sent it to them. The 22's ring lost some paint but doesn't look deformed. Let that be a lesson you EF-M users. (it's a great system by the way). They rubbed like lovers but sadly I don't see an 11-22 EF-M baby in the package.
I have yet to test the optics, the primary reason I sent the ensemble to Canon. I don't care if my gear looks like turd, by my own hand. As long as it performs per my expectations. But I don't expect stuff to come back in worse shape. Does anybody?
Canon and their service department "rawk hawd" in so many areas, it's a pity to see them screw the pooch in such a bewilderingly simple fashion. I'll call them in short order, after I test the stuff.