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Archive 2014 · Nikon Lens Service. Is this right?

  
 
low325
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p.2 #1 · p.2 #1 · Nikon Lens Service. Is this right?


was your lens out of warranty?


Apr 28, 2014 at 01:01 PM
CJMiller
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p.2 #2 · p.2 #2 · Nikon Lens Service. Is this right?


APS in Morton Grove replaced the focus motor in my 70-200vr this winter and it now works like new. Three or four day turnaround and $485. I wasn't thrilled, but they were easy to deal with.


Apr 28, 2014 at 03:51 PM
MikeW
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p.2 #3 · p.2 #3 · Nikon Lens Service. Is this right?


mshi wrote:
If there are certain abnormal behaviors, you send it in and they'll check/clean/service it under warranty for free. That's how you obtain *free* cleaning.

yeah i went that route and ended up getting told i had impact damage...



Apr 29, 2014 at 10:23 AM
nburwell
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p.2 #4 · p.2 #4 · Nikon Lens Service. Is this right?


Unless there is something specifically wrong with the lens, I never send them in for a check and clean. But that's just me.

-Nick



Apr 29, 2014 at 11:08 AM
aaronbor
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p.2 #5 · p.2 #5 · Nikon Lens Service. Is this right?


I question Nikon service about the estimate they gave me for $348. Immediately, they offered a 25% discount.
Then I ask what is the "normal" price for a Check and clean service for the 24-70 lens. The customer service rep look it up, and is $140.

When I asked why I was being charge more than double that "normal" price, they had no answer. All she said is that they would have to ask the technician.

I am very disappointed with Nikon service. I feel like I am being scammed!
I just ask them to send me back my lens..




Apr 29, 2014 at 06:12 PM
dtulis
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p.2 #6 · p.2 #6 · Nikon Lens Service. Is this right?


Bless their hearts, I got routine clean & check service at a major sports event and came back with one broken flash and one lens that won't focus past 10 feet. They are going to help me out on it so I can't complain too much. However, it really put a hurt on the assignments since I was counting on that gear to work fine.

Note to self: always check the gear BEFORE using it after a service call. It's kind of like aviation, they say the most dangerous time to fly a small plane is right after an annual inspection!



Apr 29, 2014 at 08:06 PM
digicV
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p.2 #7 · p.2 #7 · Nikon Lens Service. Is this right?


Not true runamuck - atleast for me in the last 40 years.
In Nikon I trust.



Apr 29, 2014 at 08:19 PM
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