cambyses Offline Upload & Sell: On
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My first-ever experience buying a used item from Henry's didn't turn out so well.
Looks like they are using an older inventory management system and what could happen is that when you place an order online for a used item, the store(s) which have that item won't be notified until someone in their online dept manually goes through the orders and contacts the store(s). And during this time, the stores may well sell the item which is what apparently happened in my case.
I placed an online order for a used item, and a week later I got an email saying sorry, we cannot find it anymore!!
So, word of advice: If you are in Canada, and want to buy used from Henry's, don't place the order online. Call and figure out which store has it, and order it directly through the specific store over the phone. If you are in the US, their stores cannot accept phone orders, so feel free to place the order online but don't hold your breath that you will actually receive it particularly if it looks like a good deal on a popular item!
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