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Nikon/NPS ridiculousness
  
 
mjbetch
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p.3 #1 · p.3 #1 · Nikon/NPS ridiculousness


swoop wrote:
There are probably thousands of people sending their cameras in. It's a lot to manage.


I would think that a company as large as them would be designed to manage thousands of repair orders.



Apr 09, 2014 at 10:57 PM
SGallant
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p.3 #2 · p.3 #2 · Nikon/NPS ridiculousness


mjbetch wrote:
I would think that a company as large as them would be designed to manage thousands of repair orders.

I don't think it quite works like that. You need skilled techs to diagnose and repair. The 600 is a consumer level camera, meaning there are likely a lot needing repair on top of their normal workload. It's not like they can just hire temps to fix things. And it's unlikely they want to hire a ton of people, train them just for this big recall and then lay them off. Training is an expensive investment to make.



Apr 09, 2014 at 11:19 PM
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