NathanHamler Offline Upload & Sell: Off
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I recently bought a Domke F-6 bag on ebay.....it was used, but in great shape....description was accurate, EXCEPT, that when i got the bag, it WREAKED of cigarette smoke...and we all know that people who are, or who live with a smoker, can't really smell the affects of smoke after a while, so the seller probably legitimately never smelled anything wrong with the bag....
Well, clearly i'm not going to keep the bag and store thousands of dollars worth of equipment in it, and kill the resale value...so i first notified the seller about the problem, and let them know i was going to open a dispute with ebay....by opening a dispute, it protects BOTH of us, b/c if i just said "hey i'm gonna send this back, can you refund my money"....i may ship it back, but they may not refund.....OR, they may refund, and wait for me to ship it back, and i may hold on to it...so i opened a dispute...
Ebay responded and said they had contacted the seller, and that once i shipped it back and the seller received it, the seller would refund my payment. So, i shipped it, sent tracking, they received it, and i got a refund. It was that simple. If i hadn't shipped it back, i wouldn't have received the refund. The refund didn't come from ebay, it came from the seller.
the process was really very painless....
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