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Archive 2014 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!

  
 
igmolinav
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p.1 #1 · p.1 #1 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Hi,

In June of 2013, as an exchange student, I was living away from home.
At that time, I bought an Acute B2 generator. Two weeks ago, I got
back home and ten days ago I took the first pictures with it. In two days
I took around one hundred pictures at the lowest power. I remember
that on the second day, around picture eighty five, the generator turned
suddenly itself off. I turned it back on again and took fifteen more pics.
(On the first day, I took some sixty pictures, and on the second day, I
took some forty pictures).

Tonight, I wanted to take some pictures and I couldn't turn on the generator.
I have just read the brief instructions manual and it does not really addre-
sses such cases. The only thing I came up with is that the current may
have blown the fuse, but other than that I don't know what could be the
reason why it doesn't want to start. It is almost new! - I have only shot at
the lowest level some hundred pics. If anyone may be able to give me an
idea of what may be provoking the generator's malfunctioning, I would be
very grateful! I'll go to buy a new fuse in a few hours. May be that can
solve the problem.

Thank you in advance, kind regards,

igmolinav : ) !!!



Jan 02, 2014 at 03:20 AM
zurkzees
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p.1 #2 · p.1 #2 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


You may need a battery re-cell. I got 2 cells from Silivino's Pro Flash Rx
for around $75. Even if you purchased the unit new, it might have been
sitting for some time not being charged on the shelf.



Jan 02, 2014 at 11:42 AM
Engelsen
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p.1 #3 · p.1 #3 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Just have to ask, since you didnīt mention it.. Did you charge it? Sounds like battery is empty.


Jan 02, 2014 at 01:46 PM
BruceF99
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p.1 #4 · p.1 #4 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Did you contact Profoto? If it's new, it's under warranty. They would be the first ones I'd turn to.


Jan 02, 2014 at 03:20 PM
igmolinav
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p.1 #5 · p.1 #5 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Hello,

Thank you for your messages : ) !!!

I'll contact Profoto and keep handy
Silvino's contact details. Yes, I wi-
shed that it was only uncharged,
but I have worked with it all the
time plugged to the electricity.

I'll keep you posted, thank you again!

Kind regards,

igmolinav : ) !!!




Jan 02, 2014 at 06:14 PM
rico
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p.1 #6 · p.1 #6 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Battery exhaustion seems unlikely. It really sounds like a pack problem, given the earlier shutdowns. A blown fuse would shut down the pack permanently.


Jan 02, 2014 at 06:32 PM
igmolinav
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p.1 #7 · p.1 #7 · Hi : ) !!! - Acute B2 is not working and it is (almost) new!


Hi,

Thank you for your message : ) !!!

The guys from Profoto suggested
me to call again on Monday.

Kind regards,

igmolinav : ) !!!




Jan 04, 2014 at 01:30 AM





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