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I've been mulling whether to take advantage of the Photoshop Photography Program offer and have been leaning toward giving it a try for a year, even though I invested in CS6 earlier this year. However, the depth and breadth of the installation, activation, and credit card problems being shown on the Adobe CC forum gives me pause. There is no way to know what percentage of users are having these problems, but it is clear that they are not isolated nor limited to some quirky circumstances unique to only a few users. Adobe's inability to resolve these issues through their normal customer service routes is also disturbing; it seems that the only way things get taken care of is if Adobe staff monitoring the forum intervenes on the user's behalf.
And before some of you start, I'm not an Adobe hater: while I don't like the subscription concept, I'm willing to give it a chance to work, so long as I have the backup option of going back to CS6. However, despite official assurances that previous perpetual licenses are still valid and usable, even that appears to be vulnerable to glitches in Adobe's system -- the activation process sometimes appears to count previous registrations against the limit of two installations of the CC version, and won't let the CC activate. While I might be open to the alternative usage model, I'm not up for a long struggle with Adobe to get what I paid for. Not sure what I'll do at this point, other than monitoring the Adobe forum through this month to see if customer experiences seems to be improving.
Dave
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