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Can't see raw files in BreezeBrowzer Pro
  
 
cogard
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p.1 #1 · Can't see raw files in BreezeBrowzer Pro


I have been using BreezeBrowser Pro for years but starting today I can't see my raw files...I downloaded the latest versions but still can't see them. Please help asap I'm so backed up

Charlie O.



Oct 27, 2013 at 11:56 PM
EB-1
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p.1 #2 · Can't see raw files in BreezeBrowzer Pro


What do you mean can't see; are there red Xs in the slide view?

EBH



Oct 28, 2013 at 12:07 AM
cogard
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p.1 #3 · Can't see raw files in BreezeBrowzer Pro


They are not showing up at all and it says folder empty which it is clearly not .jpgs do show.


Oct 28, 2013 at 12:08 AM
schlotz
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p.1 #4 · Can't see raw files in BreezeBrowzer Pro


Not enough info provided. What version of BB Pro? What camera model? What pc OS version?


Oct 28, 2013 at 01:56 PM
cogard
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p.1 #5 · Can't see raw files in BreezeBrowzer Pro


it is 1.9.8.4 and the files are from a Canon Mark IV I only shoot raw and it has worked for years. It says there are (no images) in the folder but if i go to a folder that has JPGS is does show them. The RAW icon on the toolbar is also grayed out.


Oct 28, 2013 at 02:01 PM
schlotz
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p.1 #6 · Can't see raw files in BreezeBrowzer Pro


Since it obviously should work, I would suggest uninstalling the program via Control Panel (assuming Windows here) and then reinstalling. Sounds like something got smacked.....


Oct 28, 2013 at 05:45 PM
cogard
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p.1 #7 · Can't see raw files in BreezeBrowzer Pro


Did that, still nothing...support has been very slow to help on this so I downloaded Photo Mechanic 5 for now to try and get by. Thanks for your help.


Oct 28, 2013 at 05:51 PM
Alan321
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p.1 #8 · Can't see raw files in BreezeBrowzer Pro


Have you just updated Windows by any chance ? You might need a newer (or older) whatever it is that allows Windows to see raw files as image files.

I haven't used BBP for ages but I wonder if you have set a filter or preference that precludes the use of raw files.




Oct 29, 2013 at 03:05 PM
cogard
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p.1 #9 · Can't see raw files in BreezeBrowzer Pro


Nothing has changed other then it not working...no problem Photo Mechanic is working and on my Mac which is better


Oct 29, 2013 at 03:09 PM
ggreene
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p.1 #10 · Can't see raw files in BreezeBrowzer Pro


What do the RAW files look like from explorer? Do they have the .CR2 extension? Trying to think of why BBP would not see them.


Oct 29, 2013 at 03:53 PM
 

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cogard
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p.1 #11 · Can't see raw files in BreezeBrowzer Pro


They look fine in explorer and all Adobe products and Photo Mechanic...It scared the hell out of me when I opened BBP and it said the folder was empty


Oct 29, 2013 at 04:00 PM
ggreene
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p.1 #12 · Can't see raw files in BreezeBrowzer Pro


Can you right click on one and open it up using BBP?


Oct 29, 2013 at 04:46 PM
cogard
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p.1 #13 · Can't see raw files in BreezeBrowzer Pro


I can, and it shows then when I click off that folder and then back on it is gone...weird


Oct 29, 2013 at 05:01 PM
Lars Johnsson
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p.1 #14 · Can't see raw files in BreezeBrowzer Pro


cogard wrote:
it is 1.9.8.4 and the files are from a Canon Mark IV I only shoot raw and it has worked for years. It says there are (no images) in the folder but if i go to a folder that has JPGS is does show them. The RAW icon on the toolbar is also grayed out.


I have an older version of BBP than yours. And I can see all my raw files. Even new ones from my 1DX and 100D bodies



Nov 03, 2013 at 07:28 PM
cogard
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p.1 #15 · Can't see raw files in BreezeBrowzer Pro


I know Lars, I have been using it for years but some thing happened and now it is broke



Nov 03, 2013 at 09:04 PM
Lars Johnsson
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p.1 #16 · Can't see raw files in BreezeBrowzer Pro


Just download it again, and make a new fresh install


Nov 03, 2013 at 09:54 PM
cogard
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p.1 #17 · Can't see raw files in BreezeBrowzer Pro


I did that Lars and still didn't work


Nov 03, 2013 at 10:26 PM
RAF09
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p.1 #18 · Can't see raw files in BreezeBrowzer Pro


On the fresh install are all the preferences in BBP set for correct viewing of RAW files? If you use Windows did you restart or use a registry cleaner? Sounds like something got left over from former install. Good Luck.


Nov 03, 2013 at 11:58 PM
cengell
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p.1 #19 · Can't see raw files in BreezeBrowzer Pro


Please e-mail Chris at Breeze systems, he wrote the program and would have the best info on solving, I also have this issue I get some red X and think it can't decode the .CR2 data.

Please post what Chris says

Christopher



Nov 08, 2013 at 01:57 AM
cogard
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p.1 #20 · Can't see raw files in BreezeBrowzer Pro


Here is what I got from Chris a week ago

I'm sorry I haven't come across this problem before. The only things I can think of is there is a problem with the computer, the images are corrupted or have the wrong file extensions. If it worked before you could try restoring your computer to a system restore point from before the problem started.

Regards,

Chris Breeze
www.breezesys.com



Nov 08, 2013 at 02:47 AM
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