Upload & Sell: Off
It's inexpensive enough we can continue to offer free shipping. It's reliable, package tracking is accurate (considerably better than USPS package tracking), and they're responsive if an item is damaged in transit or if a package is mislaid.
I'm not blaming you guys or anybody else who have switched to using FedEx SmartPost or UPS Mail Innovations. It is what it is.
I just find these two inappropriately named services quite amazing. Before these two things came about, practically everything that I ordered that shipped with the cheapest/free option from the NY metro area arrived overnight or the day after, regardless of the shipper being FedEx, UPS, or everybody's favourite whipping boy, USPS. Recently, all the cheapest/free shipping options have switched to SmartPost/Mail Innovations, and it now basically takes the entire week.
Just venting I guess.